Interim Chief Customer Officer Jobs UK
The interim Chief Customer Officer drives customer experience strategy, retention, and lifetime value. Essential for SaaS, eCommerce, and service businesses. [Day rates](/fractional-executive-day-rates "Fractional Executive Day Rates") range from £900-£1,300.
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Interim CCO (Customer) Day Rates
| Sector | Day Rate | Typical |
|---|---|---|
| SaaS / Technology | £1,000-£1,400/day | £1,200 |
| Financial Services | £950-£1,300/day | £1,150 |
| Retail / eCommerce | £900-£1,250/day | £1,100 |
| Telecoms | £850-£1,200/day | £1,050 |
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Key Responsibilities
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Customer experience strategy and journey mapping
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NPS, CSAT, and customer health score programmes
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Customer success team building and playbooks
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Churn reduction and expansion revenue strategy
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