Fractional Client Services Director Jobs UK
Agencies and professional services firms are hiring fractional client services directors to improve retention, grow accounts, and professionalise client management. [Day rates](/fractional-executive-day-rates "Fractional Executive Day Rates") of £800-£1,200 deliver senior client leadership without full-time overhead.
With client retention being 5-7x cheaper than acquisition, experienced client leaders are a high-ROI investment.
Fractional Client Services Director Day Rates UK
| Company Type | Day Rate Range | Typical Rate |
|---|---|---|
| Digital Agency | £900 - £1,300/day | £1,100 |
| Professional Services | £850 - £1,200/day | £1,050 |
| SaaS / Technology | £800 - £1,200/day | £1,000 |
| Creative Agency | £750 - £1,100/day | £900 |
| Consultancy | £800 - £1,150/day | £950 |
Sources: IPA, DMA, Management Consultancies Association
Why Companies Hire Fractional Client Directors
Retention improvement: Reduce churn with experienced relationship management
Account growth: Expand existing relationships through strategic upselling
Process maturity: Build scalable client success frameworks
Team development: Coach and upskill account managers
Key Responsibilities
Client Strategy: Portfolio segmentation, growth planning, health scoring
Relationship Management: C-suite relationships, QBRs, escalation handling
Revenue Growth: Upsell/cross-sell strategy, expansion revenue
Team Leadership: AM coaching, hiring, performance management
Process Development: Onboarding, success frameworks, NPS programmes
Related Pages
[Remote Fractional Jobs](/remote-fractional-jobs)
