Can you help improve utilization?

Yes, utilization optimization is a core focus of our services.

Do you handle customer escalations?

Yes, we provide executive support for critical customer situations.

What about services revenue recognition?

Yes, we help structure engagements for proper revenue recognition.

How do you measure services success?

We track utilization, margins, NPS, and customer retention.

Can you help improve utilization?

Yes, utilization optimization is a core focus of our services.

Do you handle customer escalations?

Yes, we provide executive support for critical customer situations.

What about services revenue recognition?

Yes, we help structure engagements for proper revenue recognition.

How do you measure services success?

We track utilization, margins, NPS, and customer retention.

Fractional CSO Services Officer

Expert services leadership on a flexible basis

£800-2,000

Day Rate

2-6 weeks

Time to Hire

50-70%

Cost Savings

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Key Takeaways

1Fractional CFOs work 1-3 days per week, providing senior expertise without full-time costs
2UK day rates range from £800 to £1500, depending on experience and sector
3Typical engagements save 50-70% compared to full-time executive hires
4Ideal for startups, scale-ups, and SMEs needing strategic leadership
5No employment overhead: no pension, NI, benefits, or notice periods

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What We Deliver

Quick Definition

Fractional CSO services provide professional services leadership including service delivery optimization, customer success, team utilization, and revenue recognition. Scale services expertise to your needs.

Core Services

Our fractional CSOs deliver services strategy, delivery methodology, utilization management, customer success programs, margin optimization, and team development.

Service Packages

Package	Scope	Investment
Services Audit	Assessment and roadmap	1-2 days/month
Services Optimization	Delivery improvement	2-4 days/month
Services Leadership	Full function leadership	4-8 days/month

Our Approach

We assess service delivery, optimize operations, and improve margins. Our CSOs bring professional services leadership from technology and consulting firms.

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Cost Comparison

Fractional vs Full-Time Executive

Full-Time Executive£286k/year

Salary + Benefits + Overhead

Fractional Executive£106k/year

1-2 days/week average

Your Potential Savings

£180k+

63%

saved

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Time Allocation

How fractional executives spend their time

Strategy30%

Operations25%

Leadership20%

Governance15%

Technology10%

Fractional CSO (Chief Services Officer) Services

Fractional Chief Services Officer services provide expert service delivery leadership to improve client satisfaction, optimise professional services operations, and drive service revenue growth.

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Our CSO Services Include

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Service Strategy: Service model design and go-to-market for services

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Delivery Excellence: Methodology, quality, and efficiency improvements

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Client Management: Account planning, satisfaction, and retention programmes

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Revenue Optimisation: Utilisation, pricing, and margin management

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Team Development: Service team structure, hiring, and capability building

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Technology: PSA platform selection and implementation

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How Fractional CSO Services Work

Phase	Focus	Timeline
Assessment	Service delivery audit and benchmarking	Weeks 1-4
Design	Service model and operational improvements	Weeks 4-8
Implementation	Process, team, and technology rollout	Ongoing

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UK Fractional Executive Day Rates

Compare day rates across C-suite roles

CFOThis Role£800 - £1500/day

£1100

CTO£900 - £1600/day

£1200

CMO£750 - £1400/day

£1000

COO£800 - £1400/day

£1050

CDO£900 - £1450/day

£1150

CISO£900 - £1550/day

£1200

Rate Range

Average

Source: UK Market Data 2025

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Fractional vs Interim vs Full-Time

Choose the right engagement model

Aspect	Fractional	Interim	Full-Time
Time Commitment	1-3 days/week	4-5 days/week	5 days/week
Duration	Ongoing/flexible	3-12 months	Permanent
Annual Cost	£50-150k	£150-300k	£200-400k+
Best For	SMEs, startups, scale-ups	Crisis, transitions	Large enterprises
Flexibility	★★★ High	★★☆ Medium	★☆☆ Low

Costs are indicative UK market rates. Actual costs vary by role, experience, and sector.

Calculate Your Day Rate

Fractional CFO Earnings

Calculate Your Potential Income

Your Day Rate

£1,000

£750Avg: £1000£1500

Days Per Client/Week

2.5 days

1 day5 days

Number of Clients

2 clients

Weekly

£5,000

Monthly

£21,650

Annual

£240,000

Based on 2.5 days/week x 2 clients x 48 working weeks. CFO UK average day rate: £1000.

BetaThis calculator provides rough estimates for illustration only. Actual rates and salaries vary based on location, experience, industry, and market conditions.

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