What does a fractional services officer cost?

Day rates typically range from 900-1300 GBP depending on scope and complexity.

How do I evaluate services officer candidates?

Assess service delivery optimization, customer success track record, and utilization management skills.

What qualifications matter most?

Professional services leadership experience, NPS improvements, and margin optimization examples.

How long are typical engagements?

Services engagements typically run 6-12 months for operational improvement.

What does a fractional services officer cost?

Day rates typically range from 900-1300 GBP depending on scope and complexity.

How do I evaluate services officer candidates?

Assess service delivery optimization, customer success track record, and utilization management skills.

What qualifications matter most?

Professional services leadership experience, NPS improvements, and margin optimization examples.

How long are typical engagements?

Services engagements typically run 6-12 months for operational improvement.

Hire a Fractional Chief Services Officer

Complete guide to hiring fractional services leadership

£800-2,000

Day Rate

2-6 weeks

Time to Hire

50-70%

Cost Savings

↓

Scroll to explore

✨

AI Assistant

Ask anything about Executives

Key Takeaways

1Fractional CFOs work 1-3 days per week, providing senior expertise without full-time costs
2UK day rates range from £800 to £1500, depending on experience and sector
3Typical engagements save 50-70% compared to full-time executive hires
4Ideal for startups, scale-ups, and SMEs needing strategic leadership
5No employment overhead: no pension, NI, benefits, or notice periods

Latest Fractional Jobs

0jobs found

Department

Location

Work Type

View All UK Jobs

📖

When to Hire a Fractional CSO (Services)

Quick Definition

Consider a fractional Chief Services Officer when scaling service delivery, improving customer success, or professionalizing professional services. Ideal for companies transitioning from product to services focus.

What to Look For

Evaluate candidates on service delivery optimization, customer success metrics, team utilization management, and revenue recognition expertise. Look for NPS improvements and margin optimization.

Evaluation Criteria

Criteria	What to Assess	Red Flags
Service Delivery	Methodology and quality metrics	No structured approach
Customer Success	NPS and retention improvements	Only reactive support focus
Utilization	Team efficiency and profitability	No metrics-driven management
Revenue	Recognition and forecasting	No commercial experience

Interview Questions

Ask about their service delivery methodology, customer success improvements, utilization optimization approach, and experience with services revenue recognition.

💰

Cost Comparison

Fractional vs Full-Time Executive

Full-Time Executive£286k/year

Salary + Benefits + Overhead

Fractional Executive£106k/year

1-2 days/week average

Your Potential Savings

£180k+

63%

saved

📊

Time Allocation

How fractional executives spend their time

Strategy30%

Operations25%

Leadership20%

Governance15%

Technology10%

Hire a Fractional CSO (Chief Services Officer)

A fractional Chief Services Officer provides expert service delivery leadership to improve client satisfaction, optimise professional services operations, and drive service revenue growth.

✦

⏰

Why Hire a Fractional CSO?

→

Client retention: Reduce churn through exceptional service delivery

→

Revenue growth: Expand accounts through service excellence and upselling

→

Margin improvement: Optimise utilisation and delivery efficiency

👥

Team capability: Build and develop high-performing service teams

✦

📌

What a Fractional CSO Delivers

Deliverable	Timeline
Service delivery assessment	Weeks 1-4
Service model design & playbooks	Weeks 4-8
KPIs, SLAs & measurement framework	Weeks 8-12
Team development & hiring	Ongoing

✦

📌

Typical Engagement Models

🎯

Strategic: 1-2 days/week for service strategy and governance

→

Growth: 2-3 days/week for service scaling and expansion

→

Turnaround: 3-4 days/week for service recovery programmes

✦

📌

→

CSO Salary Guide

→

Fractional COO Jobs UK

→

Fractional CRO Jobs UK

→

UK Fractional Jobs

→

Fractional Recruitment Agency

UK Fractional Executive Day Rates

Compare day rates across C-suite roles

CFOThis Role£800 - £1500/day

£1100

CTO£900 - £1600/day

£1200

CMO£750 - £1400/day

£1000

COO£800 - £1400/day

£1050

CDO£900 - £1450/day

£1150

CISO£900 - £1550/day

£1200

Rate Range

Average

Source: UK Market Data 2025

⚖️

Fractional vs Interim vs Full-Time

Choose the right engagement model

Aspect	Fractional	Interim	Full-Time
Time Commitment	1-3 days/week	4-5 days/week	5 days/week
Duration	Ongoing/flexible	3-12 months	Permanent
Annual Cost	£50-150k	£150-300k	£200-400k+
Best For	SMEs, startups, scale-ups	Crisis, transitions	Large enterprises
Flexibility	★★★ High	★★☆ Medium	★☆☆ Low

Costs are indicative UK market rates. Actual costs vary by role, experience, and sector.

Calculate Your Day Rate

Fractional CFO Earnings

Calculate Your Potential Income

Your Day Rate

£1,000

£750Avg: £1000£1500

Days Per Client/Week

2.5 days

1 day5 days

Number of Clients

2 clients

Weekly

£5,000

Monthly

£21,650

Annual

£240,000

Based on 2.5 days/week x 2 clients x 48 working weeks. CFO UK average day rate: £1000.

BetaThis calculator provides rough estimates for illustration only. Actual rates and salaries vary based on location, experience, industry, and market conditions.

🔗