Can you help improve NPS?

Yes, NPS improvement programs are a core focus of our services.

Do you handle digital experience?

Yes, we cover both digital and physical customer experiences.

What about employee experience?

Yes, we recognize the link between employee and customer experience.

How do you measure CX success?

We track NPS, CSAT, CES, and journey-specific metrics.

Can you help improve NPS?

Yes, NPS improvement programs are a core focus of our services.

Do you handle digital experience?

Yes, we cover both digital and physical customer experiences.

What about employee experience?

Yes, we recognize the link between employee and customer experience.

How do you measure CX success?

We track NPS, CSAT, CES, and journey-specific metrics.

Services

Fractional CXO Services

Expert experience leadership on a flexible basis

£800-2,000

Day Rate

2-6 weeks

Time to Hire

50-70%

Cost Savings

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Key Takeaways

1Fractional CFOs work 1-3 days per week, providing senior expertise without full-time costs
2UK day rates range from £800 to £1500, depending on experience and sector
3Typical engagements save 50-70% compared to full-time executive hires
4Ideal for startups, scale-ups, and SMEs needing strategic leadership
5No employment overhead: no pension, NI, benefits, or notice periods

Latest Fractional Jobs

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Work Type

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What We Deliver

Quick Definition

Fractional CXO services provide experience leadership including customer experience strategy, journey optimization, NPS improvement, and CX transformation. Scale experience expertise to your needs.

Core Services

Our fractional CXOs deliver CX strategy, journey mapping, NPS programs, voice of customer, experience measurement, and CX culture development.

Service Packages

Package	Scope	Investment
CX Assessment	Experience audit and roadmap	1-2 days/month
CX Programs	Improvement initiatives	2-4 days/month
CX Leadership	Full function leadership	4-8 days/month

Our Approach

We map customer journeys, identify experience gaps, and drive measurable improvement. Our CXOs bring customer experience transformation expertise.

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Cost Comparison

Fractional vs Full-Time Executive

Full-Time Executive£286k/year

Salary + Benefits + Overhead

Fractional Executive£106k/year

1-2 days/week average

Your Potential Savings

£180k+

63%

saved

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Time Allocation

How fractional executives spend their time

Strategy30%

Operations25%

Leadership20%

Governance15%

Technology10%

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Fractional CXO Services

Service Areas

CX Strategy - Customer journey mapping, touchpoint optimisation, loyalty programmes

EX Design - Employee experience, onboarding, engagement, culture transformation

Experience Measurement - NPS, CSAT, CES frameworks and dashboards

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UX Leadership - Product experience oversight, design system governance

Voice of Customer - Feedback programmes, insight generation, action planning

Experience Governance - Cross-functional alignment, experience standards

Model	Days/Week	Monthly Cost
Advisory	1	£3,900-£5,100
Hands-on	2-3	£7,800-£15,400
Intensive	4-5	£15,400-£25,700

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UK Fractional Executive Day Rates

Compare day rates across C-suite roles

CFOThis Role£800 - £1500/day

£1100

CTO£900 - £1600/day

£1200

CMO£750 - £1400/day

£1000

COO£800 - £1400/day

£1050

CDO£900 - £1450/day

£1150

CISO£900 - £1550/day

£1200

Rate Range

Average

Source: UK Market Data 2025

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Fractional vs Interim vs Full-Time

Choose the right engagement model

Aspect	Fractional	Interim	Full-Time
Time Commitment	1-3 days/week	4-5 days/week	5 days/week
Duration	Ongoing/flexible	3-12 months	Permanent
Annual Cost	£50-150k	£150-300k	£200-400k+
Best For	SMEs, startups, scale-ups	Crisis, transitions	Large enterprises
Flexibility	★★★ High	★★☆ Medium	★☆☆ Low

Costs are indicative UK market rates. Actual costs vary by role, experience, and sector.

Calculate Your Day Rate

Fractional CFO Earnings

Calculate Your Potential Income

Your Day Rate

£1,000

£750Avg: £1000£1500

Days Per Client/Week

2.5 days

1 day5 days

Number of Clients

2 clients

Weekly

£5,000

Monthly

£21,650

Annual

£240,000

Based on 2.5 days/week x 2 clients x 48 working weeks. CFO UK average day rate: £1000.

BetaThis calculator provides rough estimates for illustration only. Actual rates and salaries vary based on location, experience, industry, and market conditions.

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