Part-time Information Specialist, Continuing Education

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job Details Job FamilySTAFF - Support StaffGradeC1Salary$14.00/hrDepartmentContinuing Education and Professional Development (CEPD)Reports ToDepartment ChairpersonClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateOctober 30, 2025Position Overview

The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education and Professional Development department.

What you will be doing

Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations

Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department staff members

Advises students regarding course requirements, books and/or materials, and testing pre-requisites

Guides students through the registration and payment process

Refers callers seeking more detailed information or advice to the appropriate department coordinator

Accepts registration forms and fee payments

Performs other duties as assigned

What you need to succeed

High School Diploma or GED equivalent form a regionally accredited institution and six (6) months of customer service experience

All degrees must be from a regionally accredited institution

Possess good customer service skills

Knowledge of class offerings and all departments within Continuing Education and Professional Development department

Possess superior ability to learn program details

Working knowledge of College organization

Ability to follow oral and written instructions

Possess excellent interpersonal and communications skills

Ability to project a positive image of the College and its programs

Ability to work well with students, faculty and staff

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.