Full-time CPO, JPMorgan Chase & Co.

01JOB DESCRIPTION

• Join JPMorganChase and lead a portfolio of data products that sit at the

intersection of AI, analytics, and enterprise-scale impact. As a Product

Director within Consumer & Community Banking, you will shape how thousands of

internal partners access, trust, and act on data — turning raw information into

measurable business outcomes. This is a rare opportunity to build empowered

product teams, influence firm-wide data strategy, and accelerate the adoption of

self-service AI capabilities across one of the world's largest financial

institutions.

As a Product Director - Data Products at JPMorganChase within the Consumer &

Community Banking Data Products team, you will own the vision, strategy, and

delivery of cross-functional data products that power analytics, operations,

marketing, and risk across the business. You will lead empowered product teams

operating in a continuous discovery model — validating problems before building

solutions, partnering deeply with Engineering and Design, and driving outcomes

measured by customer and business impact. Your work will directly enable faster,

smarter decisions across Card, Home Lending, Auto, Wealth Management, and

Connected Commerce.

02Job Responsibilities

• Define and communicate a compelling product vision for data products aligned
• to Consumer & Community Banking priorities, translating strategy into clear,
• outcome-based objectives and key results
• Lead continuous discovery practices including problem framing, opportunity
• assessment, rapid prototyping, and high-velocity testing across value,
• usability, feasibility, and viability dimensions
• Partner with Engineering and Design in an empowered team model, co-creating
• solutions and jointly committing to measurable outcomes rather than feature
• delivery
• Convert validated opportunities into minimal lovable products and iterate
• toward durable scale with reliability, transparency, and governance standards
• consistently met
• Collaborate across multiple business lines including Card, Home Lending,
• Auto, Wealth Management, and Connected Commerce to align priorities, surface
• tradeoffs, and drive shared outcomes
• Instrument data products for adoption, engagement, and business impact;
• actively manage product health and risk across all four product risk
• dimensions
• Fuel the development of AI-powered self-service tools that reduce
• time-to-insight and increase the volume of validated, data-informed decisions
• across the business
• Communicate product strategy through crisp narratives, decomposed bets, and
• transparent decision logs to senior leaders and cross-functional stakeholders
• Establish and maintain governance standards for data products operating in a
• regulated environment, ensuring privacy, reliability, and compliance
• requirements are met

03Required Qualifications, Capabilities, and Skills

• Formal training or certification on product engineering concepts and 10+
• years applied experience
• Proven track record of delivering measurable business outcomes through data,
• analytics, or self-service platform products at enterprise scale
• Deep expertise in discovery techniques including opportunity assessment,
• hypothesis-driven prototyping, and qualitative and quantitative testing
• methods
• Strong fluency in data concepts including customer segmentation, attribution
• modeling, experiment design, instrumentation, and data governance in
• regulated environments
• Demonstrated ability to align cross-functional leaders, resolve competing
• priorities, and drive decisions across multiple lines of business
• Technical fluency sufficient to collaborate effectively with engineering
• teams on APIs, data pipelines, machine learning-powered experiences, and
• privacy architecture
• Exceptional written and verbal communication skills with the ability to frame
• complex problems clearly and present decisions with transparency to senior
• stakeholders

04Preferred Qualifications, Capabilities, and Skills

• Experience building or scaling AI-powered or machine learning-integrated data
• products in a large financial services or similarly regulated enterprise
• Familiarity with modern data platform concepts such as data mesh, data
• contracts, or federated governance models
• Experience operating within an empowered product team model using continuous
• discovery and dual-track execution frameworks
• Prior experience working across multiple business segments or lines of
• business within a matrixed organization
• Demonstrated ability to define and manage outcome-based roadmaps tied to key
• business metrics such as targeting effectiveness, operational efficiency, or
• risk reduction
• Chase is a leading financial services firm, helping nearly half of America’s
• households and small businesses achieve their financial goals through a broad

range of financial products. Our mission is to create engaged, lifelong

relationships and put our customers at the heart of everything we do. We also

help small businesses, nonprofits and cities grow, delivering solutions to solve

all their financial needs.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions.  We also offer a range of benefits

and programs to meet employee needs, based on eligibility. These benefits

include comprehensive health care coverage, on-site health and wellness centers,

a retirement savings plan, backup childcare, tuition reimbursement, mental

health support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

05Equal Opportunity Employer/Disability/Veterans

• Our Consumer & Community Banking division serves our Chase customers through a
• range of financial services, including personal banking, credit cards,
• mortgages, auto financing, investment advice, small business loans and payment

processing. We’re proud to lead the U.S. in credit card sales and deposit growth

and have the most-used digital solutions – all while ranking first in customer

satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build

competitive advantages for the businesses while providing value and protection

for customers. The team encompasses a variety of disciplines from data

governance and strategy to reporting, data science and machine learning. We have

a strong partnership with Technology, which provides cutting edge data and

analytics infrastructure. The team powers Chase with insights to create the best

customer and business outcomes.