Full-time CCO, Four Seasons Hotels and Resorts

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.

Responsibilities:

Develop and execute strategic sales plans to drive profitable revenue growth and achieve the hotel’s annual commercial objectives.

Identify and pursue new business opportunities across Group, Corporate, Leisure, Consortia, Entertainment, Sports, and other key market segments.

Lead, coach, and develop a high-performing Sales team by establishing clear expectations, driving accountability, and supporting professional growth.

Build and strengthen strategic client relationships, manage key accounts, and expand the hotel’s presence within priority markets and feeder markets.

Partner with the Rooms, Residential ,Commercial and Revenue Management team to optimize room rates, inventory, market mix, and overall revenue performance.

Analyze market intelligence, consumer insights, competitive activity, and booking trends to identify opportunities and refine sales strategies.

Monitor sales production, booking pace, business forecasts, and performance metrics to evaluate results and achieve revenue targets.

Lead client negotiations and business development initiatives that balance client needs with the hotel’s revenue goals, profitability, and brand positioning.

Collaborate with Marketing and Public Relations to align sales initiatives with integrated campaigns, brand storytelling, promotional activities, and market positioning.

Develop strategic partnerships and pursue new opportunities with corporate clients, luxury travel advisors, entertainment and sports organizations, and other key business segments.

Represent the hotel at industry events, trade shows, client meetings, site inspections, familiarization trips, and targeted business development activities.

Partner with Conference Services, Food & Beverage, Revenue Management, and Operations to maximize business opportunities and deliver exceptional client and guest experiences.

Contribute to annual commercial planning, budgeting, and performance reporting, ensuring sales activities align with financial objectives and return-on-investment goals.

Collaborate with digital marketing and communications teams to support demand generation, direct bookings, and revenue growth across rooms, meetings, events, and ancillary revenue centers.

Foster strong cross-functional relationships with property leadership, regional and global commercial teams, and external partners to strengthen the hotel’s competitive position and long-term commercial success.

02Preferred Qualifications

• Must be willing to work a flexible schedule this includes evenings, weekends and holidays.
• Minimum 5 years of experience in hotel sales, marketing, or commercial management, preferably within luxury hospitality.
• Demonstrated success developing and executing sales and marketing strategies that drive profitable revenue growth.
• Excellent financial acumen, including budget management, business planning, and return-on-investment analysis.
• Exceptional leadership, coaching, and team development skills, with the ability to build and motivate high-performing teams.
• Excellent communication, interpersonal, and presentation skills, with the ability to collaborate effectively across departments and with external partners.
• Creative and strategic thinker with knowledge of digital marketing, public relations, brand positioning, and promotional initiatives.
• Strong analytical, organizational, and problem-solving skills, with the ability to interpret market trends and performance data to guide business decisions.
• Bachelor’s degree in Business, Marketing, Sales, or a related field, or equivalent professional experience
• Requires a working technical knowledge of digital marketing platforms.
• Impeccable integrity to ensure maximum confidentiality and discretion.

US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

Benefits!

03Discounted housing available

• Employee Travel Program!
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage
• We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal