Full-time CPO, Jostens

01VP PRODUCT MANAGEMENT

• HYBRID POSITION | ONSITE THREE DAYS A WEEK AT JOSTENS’ CORPORATE OFFICE (MINNEAPOLIS, MN)

02JOB TYPE: Full-time

• ABOUT YOU:

The VP Product Management leads Product Management and Product Design across the enterprise, setting the product vision, operating model, governance practices, and cross-portfolio priorities that enable business units to deliver measurable customer and business outcomes. The role partners with business unit and functional leaders to align product investments to enterprise goals while supporting clear ownership, accountability, and execution across product portfolios.

The VP Product Management is strategically important to advancing the company’s transition from fragmented legacy systems, including 18 separate order management systems, toward a modern B2B2C platform that better serves customers and consumers. Through enterprise product leadership, this position helps unify commerce, data, and digital experiences across the organization to enable personalization at scale, connected customer journeys, and portfolio growth that increases lifetime order value.

This role serves as an organizational architect for product management, product design and product marketing by creating a shared product language, consistent planning rhythms, discovery and delivery standards, clear role expectations, and cross-functional ways of working that help teams move with clarity and accountability. The VP Product Management establishes product portfolio alignment, governance methods, prioritization frameworks, decision-making processes, and outcome-based measurement practices to guide investment trade-offs, resource alignment, product performance evaluation, dependency management, enterprise roadmap planning, and consistent execution across portfolios.

YOU WILL:

• Enterprise Product Strategy: Create a compelling enterprise product vision and translate company strategy, customer needs, market intelligence, business unit objectives, and long-term growth opportunities into clear product direction, portfolio priorities, investment recommendations, and measurable outcomes that improve profitability and enterprise success.
• Enterprise Governance & Prioritization: Establish enterprise governance practices, prioritization frameworks, and decision-making processes that evaluate product investments consistently across business units, balance competing stakeholder needs, align resources to strategic priorities, and ensure roadmap trade-offs are made with customer impact, business value, operational readiness, and long-term outcomes in mind.
• Product Operating Model: Serve as the organizational architect for product management by defining the enterprise operating model, planning rhythms, product standards, discovery and delivery practices, role clarity, and outcome measurement processes that help teams collaborate effectively, reduce silos, and scale consistent product practices across portfolios.
• Product Design Leadership: Champion enterprise-wide customer centricity by ensuring product discovery, design strategy, user research, experience standards, prototyping, testing, and customer feedback loops are embedded into product decisions and aligned to current and emerging customer needs across business units and portfolios.
• Talent & Organizational Leadership: Strategically deploy, coach, and develop product management and product design talent; maintain succession plans; create growth opportunities for future functional leaders; recognize contributions; and build a culture of accountability, experimentation, healthy debate, collaboration, and sustained performance through people.
• Executive Partnership & Cross-Portfolio Alignment: Partner with executive leadership, GM/SVP leaders, technology, marketing, sales, operations, finance, customer care, and external partners to create opportunities for cross-functional collaboration, draw out expertise across the organization, resolve enterprise-wide product challenges, align cross-portfolio dependencies, and gain support for decisions through inclusion and clear communication.
• Participate in decisions related to the selection, promotion, transfer, pay and discipline of assigned personnel.
• Clearly communicate job duties and responsibilities to enable individuals to proceed with certainty in the performance of their positions.
• Monitor the work performance of assigned personnel on a continual basis; conduct effective performance reviews; take corrective action whenever necessary and, where necessary, work with HR Generalists to establish performance improvement plans.
• Support the development of assigned personnel’s skills and abilities and demonstrate by personal example the desired standards of conduct (Jostens values) and work performance.
• Identify and resolve skill gaps and succession issues.
• Administer Company policies with regard to discipline, absenteeism, etc., in a fair and equitable manner, and fully document all incidents and actions taken.
• Involve assigned HR Generalist on compliance issues such as pay equity, equal opportunity in hiring and promotions, and proper procedures for hiring, terminations, lay-offs, etc.
• YOU HAVE:
• Bachelor’s degree in business, marketing, product management, design, technology, or related field.
• 15+ years of progressive product leadership experience, including leadership of multiple products, portfolios, or business-unit level product organizations.
• Proven ability to create a compelling product vision, establish product portfolio alignment, and translate company strategy, customer needs, market intelligence, and business objectives into clear product direction, investment priorities, and measurable outcomes.
• Demonstrated experience establishing product governance, prioritization frameworks, decision-making processes, roadmap alignment, dependency management, resource alignment, and outcome-based measurement practices across multiple business units or portfolios.
• Strong leadership capability, including the ability to serve as an organizational architect, leverage synergies across functions, break down silos, create opportunities for cross-functional collaboration, and gain support through inclusion, healthy debate, and clear communication.
• Experience strategically deploying, coaching, and developing product management and product design talent, maintaining succession plans, and developing future functional leaders.
• Enterprise-wide customer centricity, including the ability to champion customer needs, align organizational processes to anticipate current and emerging needs, and ensure product decisions are grounded in customer, market, operational, and financial insight.
• Strong agility, innovation, problem-solving, and decision-making capability, including the ability to encourage experimentation, recognize emerging opportunities, challenge foundational assumptions when needed, resolve enterprise-wide critical issues, and make sound decisions amid ambiguity.
• Experience setting enterprise vendor strategy, evaluating and negotiating strategic partnerships, and aligning vendor relationships to product, technology, customer, and business objectives.
• Strong working knowledge of product management, product design, discovery, delivery, governance, analytics, and collaboration practices, including tools such as Jira, Figma, or similar platforms.
• Preferred:
• MBA degree.
• Experience leading product teams in Agile, Scrum, or hybrid product development environments.
• Experience with digital platforms, ecommerce, workflow, print, manufacturing, education technology, or related industries preferred.
• Experience with UX/UI research methods, user testing, A/B testing, design thinking, journey mapping, prototyping, analytics, and common product discovery or design tools preferred.
• LOVE WHERE YOU WORK:
• We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
• We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
• We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
• We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
• We care about your development. We support tuition reimbursement after 6 months of service.
• We believe in pay transparency. The salary range is $150,000 to $250,000 with annual bonus eligibility.
• ABOUT US:

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here [https://f.io/HIAsH659].

AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com [recruiter@jostens.com] or (952) 830-3300.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy [https://www.jostens.com/about/california-employee-privacy-policy]