Full-time Head of Special Trucks, Daimler Truck

01About Daimler Truck UK

• At Daimler Truck UK Ltd, we are responsible for the sales and marketing of
• Daimler Truck products across the UK, including Mercedes-Benz Trucks.
• Mercedes-Benz Trucks are renowned for their quality, reliability and innovation,
• supporting a wide range of industries including logistics, construction and

long-haul transport. Designed with efficiency, safety and driver comfort in

mind, our vehicles help customers keep their businesses moving.

Across our product ranges, we are committed to sustainable transport solutions,

with a focus on fuel efficiency, reduced emissions and high safety standards.

We have an exciting opportunity for a Head of Special Trucks. Reporting to the

Sales & Marketing Director, you will be responsible for driving the growth of

new Mercedes-Benz Truck sales across the UK, with a particular focus on the

Special Trucks portfolio, including Econic, Unimog and Zetros. The role has

overall responsibility for marketing, product management, sales and aftersales

operations across both direct and dealer sales channels. You will also lead the

growth ambitions of Daimler Truck Defence and support the development and

delivery of its associated activities.

02RESPONSIBILITIES

Key responsibilities

• Develop, monitor and deliver a strategy that achieves the growth and
• profitability aspirations of Daimler Truck via the wholesaling and direct
• supply retailing of Mercedes-Benz Trucks through all relevant special trucks’
• sales channels.
• Achieving and reporting on the business plan for Production, Wholesale and
• Registration performance of Daimler Truck and its dealers by ensuring the
• Special Trucks Customer Order Intake meets its necessary objectives whilst
• not compromising on the wider objectives of the business.
• Coordinate and progress a clear dealer by dealer strategic sales and Customer
• Service and Parts action plan to include the sale of all of Daimler Trucks
• Special Trucks product portfolio including Defence, Daimler Truck Financial
• Services and Digital Solutions.
• Development and implementation of a UK marketing, sales and customer service
• and parts strategy for Econic, Unimog and Zetros.
• Direct steering and development of the UK Unimog Dealer Network to regain and
• enhance the Unimog brand.
• Implement action plans for poor performing dealers, escalating any risk to
• the Brands objectives to the Executive Board and Daimler Truck AG key
• stakeholders.
• Conduct segment specific market analysis and operational planning (including
• all financial KPIs) to include the defence sector and all Daimler Truck AG
• drive train technology as we transition to ZEV.
• Ownership of the complete sales cycle from point of
• promotion/ordering/factory processing/delivery to promise/customer

experience/second and third life. Additionally, to enhance the customer

relationship management of current and prospective customers using all

Daimler Truck systems available.

• Coordinate a clear industry, dealer or brand events participation plan to
• ensure the brand has adequate and professional representation including the

key team members. Maximise the efficient use of associated MBS Marketing

budgets.

• Vehicle Product Management including all technical and specification issues
• and alignment with Trucks Europe / Special Vehicles.
• To deliver a ‘customer first’ mind-set always, through in-service account
• management and solution provision for all special truck’s customers utilising
• the dealer network and our own resource where necessary.
• Demonstrate Daimler Truck’s great leadership behaviours driving a culture and
• leadership where colleagues feel inspired and engaged to create a high
• performing team.

03QUALIFICATIONS

About you

The successful candidate will have extensive commercial vehicle industry

experience, strong market awareness and a proven track record in

business-to-business sales. They will be an effective leader with excellent

people management, communication and negotiation skills, capable of building

strong relationships, influencing stakeholders and driving high performance

across dealer and customer networks.

With strong commercial acumen, analytical capability and sound judgement, they

will be able to interpret performance data, identify opportunities and make

informed business decisions. A solid understanding of truck operations, service

and maintenance requirements, including specialist and non-standard heavy-duty

truck applications, together with retail dealership operations, business

financing and competition law is essential.

The ideal candidate will be self-motivated, customer-focused and able to develop

practical solutions to operational challenges while delivering results in a

dynamic environment. They will demonstrate an unwavering commitment to customer

satisfaction and service excellence. A CE driving licence would be advantageous

but is not essential.

04What we can offer you

• Alongside the opportunity to work for a business that is passionate about what
• we do, we offer a competitive salary, company car, and discretionary bonus

structure. You’ll also benefit from membership of our pension scheme and a

comprehensive benefits package, including family private medical insurance,

individual health screening, 25 days’ annual leave plus public holidays, and a

range of voluntary benefits to suit your lifestyle.

We’re committed to supporting your wellbeing, with access to colleague wellbeing

resources including our Employee Assistance Programme and Mental Health First

Aiders. We’re invested in your growth too, providing the training and knowledge

you need to reach your potential.

What’s next?

This is a full-time hybrid role, with a minimum guideline of two days per week

at our Milton Keynes head office. For a role at this level, we would expect a

strong level of visibility and presence across the business, which may require

more frequent office attendance depending on business and role requirements.

Once you click apply, we’ll take you through to the Daimler Truck careers

portal. From there, you’ll need to complete a short application form and attach

your current CV. Simple.

Don't forget to follow us on LinkedIn @ Daimler Trucks UK Ltd.