Full-time Chief of Staff, UnitedHealth Group

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Senior Director, Chief of Staff, E&I Technology serves as a strategic and operational partner supporting the E&I Technology organization. This role will help shape and execute technology strategy, establish effective operating rhythms, coordinate strategic priorities, and drive alignment across teams and key partners.

The individual will anticipate leadership needs, synthesize complex information, apply strategic judgment, and translate business and technology priorities into clear, executive-ready recommendations and actions.

This leader will also play an important role in advancing the organization’s AI strategy by coordinating programs and partnerships, leveraging enterprise-approved AI capabilities to improve productivity and decision-making, and helping translate strategic priorities into executable plans.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Drive strategic planning and operational execution across E&I Technology, translating priorities into clear plans, actions, and outcomes

Synthesize complex business and technology information, apply an executive perspective, and develop clear recommendations rather than solely aggregating updates or data

Anticipate executive and organizational needs, represent leadership priorities in key discussions, and independently advance work without requiring detailed direction

Establish and manage executive operating rhythms, strategic reviews, performance measures, and tracking mechanisms that support alignment, accountability, and effective decision-making

Partner across technology and business teams to advance strategic priorities and coordinate cross-functional execution

Build strong relationships across business, technology, and executive support teams while developing a practical understanding of the business, its priorities, and its operational challenges

Help shape and execute AI-related strategies, programs, pilots, and partnerships across the organization

Leverage enterprise-approved AI capabilities to improve executive workflows, strategic planning, productivity, and decision-making

Coordinate strategic initiatives across business, technology, procurement, finance, and other key partners

Support technology business operations, financial planning, resource prioritization, and portfolio management

Identify opportunities to simplify processes, improve operating effectiveness, and enable teams to execute more efficiently

Develop executive-level communications and materials that provide clear visibility into priorities, progress, risks, and decisions

Serve as a trusted strategic partner who can move effectively between enterprise strategy and detailed operational execution

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in technology strategy, business operations, enterprise transformation, program leadership, or related functions, including experience supporting senior executive leadership

Experience partnering directly with senior executives and translating strategic priorities into executable plans

Experience synthesizing complex information, applying strategic judgment, and developing executive-ready recommendations, presentations, and decision materials

Experience establishing and managing executive operating rhythms, strategic planning processes, governance, or organizational performance mechanisms

Experience leading complex initiatives across multiple functions and coordinating stakeholders with differing priorities

Experience using AI-enabled tools or capabilities to improve productivity, strategic planning, operational processes, or decision-making

Experience with financial planning, resource prioritization, portfolio management, or technology business operations

Preferred Qualifications:

Experience supporting a CIO, senior technology executive, or large technology leadership organization in a strategy, operations, or similar strategic support capacity

Experience leading or coordinating enterprise AI programs, pilots, or strategic partnerships

Experience working across technology, business, procurement, finance, and external partners to execute strategic initiatives

Healthcare, health insurance, or employer-sponsored benefits experience

Demonstrated ability to operate effectively in an ambiguous, fast-moving environment while bringing structure and execution discipline to complex priorities

Minnesota-based or able to work regularly with leadership and teams located in Minnesota

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.