Part-time Sales Leader, Pandora

Company Description Pandora is the world’s largest jewellery brand, known for designing, manufacturing, and marketing hand-finished pieces made from high-quality materials at accessible prices. The company operates in more than 100 countries through over 6,500 points of sale, including more than 2,500 concept stores, and is headquartered in Copenhagen, Denmark. Pandora employs around 32,000 people worldwide and crafts its jewellery in LEED-certified facilities in Thailand, using mainly recycled silver and gold. The brand is strongly committed to sustainability, with science-based targets to reduce greenhouse gas emissions by 50% across its operations and value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and offers a wide range of products and collections available at pandora.net.

Role Description The Part Time Sales Leader role at Pandora is an on-site position based in Lynnwood, WA. In this role, the Sales Leader supports daily store operations by driving sales, delivering exceptional customer experiences, and promoting Pandora’s brand and values. Responsibilities include engaging with customers, providing product knowledge, guiding purchases, and assisting with visual merchandising and stock management. The Sales Leader also helps coach and support team members on sales techniques and customer service standards, contributing to a positive, collaborative store environment. This is a part-time role that requires flexible availability, including weekends, evenings, and holidays, to meet business needs.

02Qualifications

Strong Communication skills, including clear verbal and written interactions with customers and team members.

Proven Customer Service experience, with a focus on building rapport, handling inquiries, and resolving concerns professionally.

Demonstrated Sales ability, including meeting or exceeding targets, upselling, and guiding customers through the purchase journey.

Experience in Training or coaching colleagues on sales techniques, product knowledge, or service standards.

Background in Sales Management or leadership within a retail environment is beneficial.

Interest in jewellery, fashion, or lifestyle brands and willingness to learn Pandora’s product ranges.

Ability to work on-site in Lynnwood, WA, with a flexible schedule, including evenings, weekends, and holidays.

High school diploma or equivalent; prior retail experience is preferred.