Full-time Lead Platform Engineer, Agentic Issue Resolution (AIR), Ford Motor Company

We made history and now we work to transform the future – for our customers, our

communities and our families. You'll see your work on the road every day,

helping people move freely and pursue their dreams. At Ford, you can build more

than vehicles. Come build what matters.

02Shape the Future of Manufacturing with ATP

• At Ford, we aren’t just building vehicles — we are redefining how the world

moves. Within the Advanced Industrial Technology and Platforms (ATP)

organization, we are the architects of Ford’s next industrial revolution.

Our mission is clear: we build and scale industrial platforms, technologies, and

capabilities that unlock Ford Firsts to drive sustained competitive advantage in

manufacturing. Driven by our vision to "build once, scale everywhere," we bridge

the gap between cutting-edge technology and global physical deployment.

Our guiding mantra is simple yet relentless: Scale what matters, win what's

next.

If you are a high-tech builder, thinker, or innovator who thrives at the

intersection of software, hardware, and massive scale, ATP is where you belong.

Join us, and write the next chapter of industrial history.

In this position...

Plant teams lose hours each shift piecing together what went wrong: pulling data

from separate systems, chasing history, and rebuilding context before they can

fix anything. That groundwork is the job of AIR (Agentic Issue Resolution),

ATP's AI system that helps plant teams investigate and fix production issues. AI

agents take an issue, gather approved evidence from plant systems, connect it to

what the plant already knows, and recommend a fix that a person reviews and

approves. Each confirmed fix is saved so the next plant can reuse it.

Why it's important...

• AIR runs multiple investigation workflows on shared, reusable components.
• Investigations use authorized evidence and produce traceable recommendations
• a person can review.
• Plant teams spend less time rebuilding issue history and more time fixing
• problems.
• A fix confirmed at one plant is reused at the next without rework.
• The platform meets agreed security, reliability, and production-readiness
• standards.

03RESPONSIBILITIES

• What you'll do...

04Design the AIR Platform

• Define the architecture across user experience, workflow orchestration,
• agents, tools, knowledge, evaluation, and feedback.
• Build reusable components for issue intake, investigation planning, evidence
• retrieval, analysis, recommendations, and follow-up.
• Set how agents call tools and plant systems through approved, permissioned
• interfaces.

05Make Every Investigation Evidence-First

• Retrieve authorized sources before drawing conclusions, separate evidence
• from inference, and show the source behind every claim.
• Work with plant experts to turn how they solve problems into modular,
• measurable workflows.
• Capture each validated fix as a reusable record the next plant can apply.

06Build It to Run in a Plant

• Define APIs and data contracts with CoreMesh (our manufacturing knowledge
• graph), FPS+ (the digital version of the Ford Production System), and InZone
• (the mobile app supervisors use to run a shift).
• Build in identity, permissions, audit logging, human approval steps, and
• clear escalation when the system is unsure.
• Set standards for testing, versioning, release, rollback, monitoring, and
• production support.

07Lead the Engineering

• Lead the AI agent and evaluation engineers on the AIR team, run design
• reviews, and coach the data scientists building agents.
• Partner with MLOps and evaluation engineers to measure agent behavior before
• release and monitor it after.

08QUALIFICATIONS

• You'll have...
• Bachelor's degree in Computer Science, Software Engineering, or a related
• field, or equivalent experience.
• 7+ years building production software platforms or distributed systems,
• including technical leadership.
• Hands-on experience building applications on large language models: agent
• workflows, orchestration, retrieval, and tool integration.
• Strong API and service design, testing, and maintainable code in Python,
• TypeScript, Go, or Java.
• Experience designing secure systems with authorization, audit logging, and
• operational controls.
• Clear communication with engineering, data, security, and plant teams.
• Even better, you may have...
• Manufacturing, quality, maintenance, or industrial operations experience.
• Knowledge graphs, ontologies, semantic search, or case-based reasoning.
• Event-driven systems, workflow engines, and production observability.
• Human-in-the-loop design for operational decisions.
• Google Cloud Platform experience.
• You may not check every box, or your experience may look a little different from
• what we've outlined, but if you think you can bring value to Ford Motor Company,
• we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose

what your Ford future will look like: will your story span the globe, or keep

you close to home? Will your career be a deep dive into what you love, or a

series of new teams and new skills? Will you be a leader, a changemaker, a

technical expert, a culture builder…or all of the above? No matter what you

choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision, and prescription drug coverage
• Paid parental leave, new parent ramp-up programs, subsidized back-up child
• care and more
• Family building benefits including adoption and surrogacy expense
• reimbursement, fertility treatments and more
• Vehicle discount program for employees and family members and management
• leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Generous vacation time, sick/personal time, and paid holidays, including
• between Christmas Eve and New Year’s Day
• This position is leadership level 6 and ranges from $115,500-$218,100.
• Final determination of salary grade will be based on candidate's skills and
• experience, and base salary will be set within the applicable range according to
• job scope, responsibility and competitive market value.
• For more information on salary and benefits, click here:
• https://fordcareers.co/LL6

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Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to

work in the United States. Verification of employment eligibility will be

required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive

consideration for employment without regard to race, religion, color, age, sex,

national origin, sexual orientation, gender identity, disability status or

protected veteran status. In the United States, if you need a reasonable

accommodation for the online application process due to a disability, please

call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per

week.

09#LI-Hybrid

#LI-MH5

At Ford Motor Company, we believe freedom of movement drives human progress.

With our incredible plans for the future of mobility, we have a wide variety of

opportunities for you to accelerate your career and help us define tomorrow’s

transportation.

We build world-class vehicles in our plants around the world, constantly

developing new technologies and processes to further increase our efficiency.

It’s our people who really make the difference. We encourage all of our

employees to think outside the box to help us find better and more efficient

ways to manufacture our vehicles.