Fractional COO, GRO Advisory

01GRO Collective | Fractional Operations Director

• Independent Contractor | Fractional, Interim & Project-Based Engagements

02The Opportunity

We're building a bench of Fractional Operations Directors: operators who can understand how a business actually runs and build the infrastructure needed to improve and scale execution. Engagements may involve operational assessments, process build-outs, multi-unit performance improvement, or leading an operational workstream through a period of change.

03About GRO Advisory

GRO Advisory is an operator-led advisory firm that partners with founders, private equity firms, boards and executive leadership teams during periods of growth, transformation and change. We are operators, not traditional consultants. We get into the business, identify the gaps, build what's needed and work alongside the team to get it done. Our work is grounded in the GRO Method™: Guide. Ramp. Optimize. We have particular depth in private equity-backed and founder-led businesses, franchise and multi-unit organizations, and consumer services companies.

04About the GRO Collective

As GRO Advisory enters its next phase of growth, we are building the GRO Collective, launching in Q1 2027: a bench of experienced functional leaders who work within client businesses, whether on an ongoing basis or through an acquisition, launch or leadership transition. We build these relationships ahead of specific client needs so we already know who we trust to bring in. Every member is personally assessed by GRO, including for consumer, franchise and multi-unit experience, and works within the GRO Method. The Collective is not a staffing agency or open freelancer marketplace. GRO Advisory leads the client relationship, and members are expected to represent GRO's standards and approach throughout an engagement.

05What You May Own, Depending on the Engagement

Operational assessments and performance improvement plans

06SOP and process design

KPI development, scorecards and operating cadence

07Accountability systems and project management

Systems implementation

08Multi-unit and field operations support

Labor and productivity analysis

09Unit economics

Vendor and process improvement

10New-unit or new-market support

Cross-functional execution across departments

11Workflow design and process mapping

• Implementation, training and adoption of new processes, systems and ways of working
• Training program design and field rollout, including onboarding, SOP training and train-the-trainer programs where no training function exists
• Change management, implementation and adoption
• Building scalable operational infrastructure

12What We're Looking For

7+ years of progressive operations experience, including 3+ years in a Manager, Director or comparable role with ownership of an operational function or major workstream

A track record of independently building operational infrastructure and driving execution, not just recommending it

Ability to lead a workstream while also getting into the operational detail

13Multi-unit or field operations experience is valuable

• Comfortable working directly with founders, CEOs and senior leadership
• Comfortable using modern technology and AI tools to improve process, documentation and reporting
• Prior fractional, interim or project-based experience is a plus

14How GRO Collective Engagements Work

GRO Collective members are independent contractors, not GRO Advisory employees. Opportunities are fractional, interim or project-based and are matched to specific client engagements based on need, experience, availability and fit. Scope, duration and time commitment vary by engagement.

GRO Collective members engaged on GRO Advisory client work are expected to represent GRO's standards and approach throughout the engagement. Acceptance into the GRO Collective does not guarantee an assignment, a minimum number of hours or future work. Compensation is established individually for each engagement.