Full-time Executive Director - CTO Tech Resiliency Lead, JPMorgan Chase & Co.

As a member of the Technology Resiliency team within JPMorganChase Global

Technology’s Chief Technology Office, you will help lead our global resiliency

strategy, execution, and compliance. You will play a key role in driving

continuous improvement of the Resiliency Operating Framework, ensuring alignment

with firmwide standards and regulatory obligations.

In this role, you will also serve as a primary point of accountability for

overseeing and coordinating the operational execution of technology and business

resiliency activities. You will build strong partnerships with Application

Owners, Site Reliability Engineering teams, Technology Resiliency Leads, and

business stakeholders to deliver comprehensive resiliency coverage and ensure

adherence to firmwide risk and control standards. Your work will directly

support the firm’s ability to recover critical platforms and maintain continuity

in the face of operational disruption.

Bring your skills and experience to our global team supporting application and

product owners who are delivering new and emerging technologies across the

firm—advancing innovation and competitive advantage.

Job Responsibilities:

• Oversee and coordinate the end-to-end execution of technology resiliency
• activities across CTO, ensuring alignment with firmwide policies and risk
• standards
• Sets reuse-first expectations for enterprise-authorized AI adoption within
• the work environment across technology risk and controls operations to
• accelerate evidence synthesis, issue analysis, and executive reporting, with
• human-in-the-loop validation and appropriate handling of sensitive data.
• Provide domain expertise as guidance to application and product owners,
• ensuring technologists understand applicable risk, control, and policy
• requirements
• Coordinate and manage Technology Resiliency testing events, including
• planning, execution, and stakeholder communication for Maximum Exposure Point
• of Concentration (MEPC) testing across CTO products
• Collaborate with stakeholders, including Application Owners, Product Owners,
• Engineers, Tech and Business Control Managers, and Software Reliability
• Engineers to ensure alignment and integration of resiliency practices across
• the firm.
• Develop and maintain compliance reporting and dashboarding to provide clear

visibility into resiliency metrics and objectives. Ensure timely and accurate

communication to stakeholders and leadership, utilizing data from functional

reports.

• Support regulatory exams, audits, and 2nd Line compliance initiatives,
• ensuring functional reports are aligned with compliance requirements.
• Establishes governance standards for AI-assisted workflows used in risk
• reporting and issue/action-plan management, ensuring
• traceability/auditability and alignment to security, resiliency, and
• regulatory expectations.

02Required qualifications, capabilities, and skills

• Strong understanding of IT security principles and best practices
• Demonstrated experience in technology risk, controls, or resiliency functions
• within a large-scale, complex technology environment
• Establishes governance standards for AI-assisted workflows used in risk
• reporting and issue/action-plan management, ensuring
• traceability/auditability and alignment to security, resiliency, and
• regulatory expectations.
• Establishes governance standards for AI-assisted workflows used in risk
• reporting and issue/action-plan management, ensuring
• traceability/auditability and alignment to security, resiliency, and
• regulatory expectations.
• Experience facilitating complex simulations and scenario-based exercises
• Strong verbal and written communication skills, with proven ability to
• present to and engage senior management and executive stakeholders
• Proven ability to build and sustain cross-functional partnerships across
• technology, business, and corporate functions, and influence stakeholders
• without direct authority
• Strong critical thinking and analytical skills, with the ability to assess
• risk exposure, identify gaps, and drive remediation
• Experience coordinating and managing technology testing or audit-related
• activities, including planning, execution, and reporting
• Proven ability to lead teams and develop talent while managing multiple
• priorities in a fast-paced environment, with strong organizational skills and
• attention to detail
• Experience with data analysis tools and techniques to support resiliency
• reporting and compliance monitoring

03Preferred qualifications, capabilities, and skills

• Financial Services industry experience
• Experience supporting transformation, resiliency uplift, or
• capability-building initiatives.
• Familiarity with third-party resiliency, supplier risk, business service
• mapping, and dependency management frameworks.
• Experience developing executive reporting, governance metrics, dashboards,
• and thematic insights.
• JPMorganChase, one of the oldest financial institutions, offers innovative
• financial solutions to millions of consumers, small businesses and many of the
• world’s most prominent corporate, institutional and government clients under the

J.P. Morgan and Chase brands. Our history spans over 200 years and today we are

a leader in investment banking, consumer and small business banking, commercial

banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits and

programs to meet employee needs, based on eligibility. These benefits include

comprehensive health care coverage, on-site health and wellness centers, a

retirement savings plan, backup childcare, tuition reimbursement, mental health

support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

04Disability/Veterans

• Our professionals in our Corporate Functions cover a diverse range of areas from

finance and risk to human resources and marketing. Our corporate teams are an

essential part of our company, ensuring that we’re setting our businesses,

clients, customers and employees up for success.