Full-time COO, United Dairy Farmers

POSITION OVERVIEW:

The position is responsible for the planning, execution, direction and oversight

of the primarily non-retail business units within UDF.  Provides leadership and

oversight to Food Manufacturing (Ice Cream / Bakery), Warehousing, Logistics and

Transportation. Partners with the CEO and Leadership Team to strategically

position the business to maximize and maintain profitability and growth.

Responsible for partnering across the company to develop short and long term

internal, customer and supplier strategies to enable achievement of the Company

vision.  Translates strategy into execution and drives profitability,

scalability, and cross-functional alignment.

DUTIES & RESPONSIBILITIES:

• Candidate has total P&L responsibility including working with his/her
• team to develop the strategies, business plans that optimize, growth, revenue
• and profitability
• With a strategic focus on Food, lead the Food Manufacturing team to
• develop, deliver and assess food service initiatives, products and solutions for
• internal and external customers.
• Oversee and participate in business development /management activities

related to Co-Pack customers.  Ensure the team is focused on the right mix of

price, volume and production effectively balanced against internal food

manufacturing needs.

• Actively monitors revenue, cost and labor and proactively insures
• his/her direct reports making  adjustments to programs/initiatives to maximize
• quality, revenue, profitability and growth.
• Develops processes and metrics to measure effectiveness and
• performance of all programs overseen within the organization.
• Partner with Store Operations to insure successful execution of key
• Retail programs with Food (Ice Cream / Bakery) and Supply Chain solutions.
• Solicits feedback from Operations with the goal to enhance sales, profitability
• and reduce expenses/food waste.
• Partners with revenue generating areas to improve efficiency,
• effectiveness, productivity and/or control.
• Ensures that the business operates within established risk and
• regulatory guidelines as established by appropriate regulatory agencies and
• internal policies.
• Uses industry benchmarks to ensure appropriate staffing and
• organizational structures are in place.
• Establishes and maintains vendor relationships with both internal and
• external product providers.
• Create an environment focused on continuous improvement in systems and
• procedural automation, efficiency and productivity.
• Develop, implement and monitor progress on UDF business profit
• improvement initiatives to improve revenues, reduce expenses, and/or increase
• production.
• Develop long-term customer and supplier relationships.  Increase
• market share by assuring that systems are in place to define and meet constantly
• changing customer expectations for products solutions and services.
• Work with direct reports to provide capital expense projects,
• projections including building and equipment for areas of oversight.
• Establish, maintain and assess processes to achieve consistent
• customer satisfaction and cost reduction goals by maximizing productivity of
• assets and resources.
• Identify key financial trends (opportunities and challenges) and assist in
• creating organization that can quickly identify significant expense and
• revenue improvement ideas and ensure implementation.
• Work with CFO and accounting team to analyze business performance,

make recommendations for improvements and measure progress.  Recommend

suggestions to further develop reliable, transparent management reporting.

• Will lead special projects as needed based on CEO direction, PMO
• planning
• CORE COMPETENCIES:
• Operational & Process Excellence
• Supply Chain, Distribution & Flow of Goods
• Strategic & Business Acumen
• Leadership & People Development
• Risk, Safety & Compliance
• Technology & Digital Enablement
• Change Leadership & Innovation
• Interpersonal & Ethical Leadership
• KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Education and Experience:
• Bachelor’s degree in Business management (or other 4-year degree) or
• equivalent experience
• MBA/Master’s degree preferred.
• 6-8 Years of demonstrated leadership and management experience at a
• senior /executive level with P&L responsibility.
• Previous experience and in-depth knowledge of Convenience Store, Food,
• Food Manufacturing, CPG, Logistics or Supply Chain, Quick-Service Restaurant
• organizations, strategies, etc.
• Demonstrated experience in managing the P&L for multiple
• categories/business units.
• Strong interpersonal and communication skills.
• Strong analytical and problem-solving skills are required.
• Excellent verbal, written, presentation, people, and diplomacy skills
• are required
• Innovative thinker that can drive change throughout the
• division/organization.
• Leadership skills, initiative, a detail orientation, strong analytical
• skills, and decision-making skills.
• Ability to work in a team environment.
• Position requires the ability to establish self as a leader, to not
• only perform in a leadership role, but to also be recognized by other business

units and business partners as a leader.  Must be able to work in a team

environment with the ability to interact well, and in a positive manner, with

senior management.

• Work requires the ability to multi-task and to be flexible.
• Ability to motivate team, work independently, manage multiple
• projects, work under pressure, and adapt to sudden changes in the work
• environment
• Excellent people/relationship building skills, including the ability
• to influence senior managers
• Excellent communication and presentation skills.
• Ability to operate in a complex, rapidly changing environment while adhering
• to tight schedules and budgets.
• Demonstrated project management and budgeting skills, with proven ability to
• balance multiple projects in varying degrees of implementation.
• People Management:
• Leads by example related to DAIRY Culture and DAIRY Leadership
• Responsible for providing direct reports with timely, candid and
• constructive performance feedback; developing associates to their fullest
• potential and provide challenging opportunities that enhance associate career
• growth.
• Developing the appropriate talent pool to ensure adequate bench
• strength and succession planning; recognizing and rewarding associates for
• accomplishments.
• Incumbent also holds his direct reports accountable for performing the
• same functions and activities with their direct reports if applicable.
• Responsible for growing associate engagement within the team as
• measured by regular workplace experience surveys.
• Computer/Technical:
• Proficient in MS Word, Excel, Power Point,
• Experience with Business Intelligence software packages (Microsoft BI)
• Experience with utilizing AI to create efficiencies and automation
• preferred
• Prior experience with ERP based systems (Logistics, Supply Chain,
• Warehousing, Food manufacturing, Retail, etc.) preferred

02Working Conditions

• Normal office environment with little exposure to dust, noise,
• temperature and the like.
• Extended viewing of PC screen.
• Some exposure to extreme temperatures in UDF facilities (-20 to 40⁰
• environments)
• Some exposure to food manufacturing environments
• Some extended overnight travel.