Full-time Operations Manager, Motive

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

The Revenue Operations team at Motive is a high-impact, cross-functional group that drives our Quote-to-Cash (QTC) strategy, optimizes key processes, and ensures peak performance across our core business metrics. We thrive on tackling complex operational challenges partnering with GTM, Legal, Accounting, and Finance, delivering practical, high-leverage solutions that help Motive scale efficiently. We are a low-ego, highly motivated team dedicated to cross-functional collaboration and decisive execution.

What You'll Do:

Lead QTC Improvement Initiatives: Scope, manage, and execute targeted 3–12 month projects aimed at streamlining the Quote-to-Cash lifecycle, reducing deal friction, and improving cycle times.

Partner with Enterprise GTM: Collaborate closely with Enterprise Sales, Deal Desk, Legal, and Finance to identify operational bottlenecks and align on cross-functional solutions.

Optimize CPQ & Billing Workflows: Audit existing quote, contract, and invoicing processes to identify gaps, automate manual handoffs, and enhance system adoption.

Map & Redesign Core Processes: Define clear, scalable process workflows, standard operating procedures (SOPs), and governance models across the end-to-end revenue lifecycle.

Drive Change Management: Own user enablement, documentation, and training to ensure smooth rollouts and high adoption rates for updated QTC tools and processes.

Track & Measure Performance: Establish KPIs to evaluate the success of project rollouts—monitoring metrics such as quote turnaround time, error rates, and deal velocity.

Serve as the QTC Subject Matter Expert: Act as a key consultative resource for business partners, bridging technical system configuration with business strategy.

What We're Looking For:

6+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company, including direct support of an Enterprise or Strategic segment

Exceptional spreadsheet and data management skills to quickly structure analyses, answer key business questions, and drive decision making

Experience in building Salesforce reports and dashboards, knowledge in how SFDC applications integrate with each other, and ability to enable sales on SFDC best practices and related tools

Experience partnering with Sales Leadership, ESYS, Accounting, Finance and Supply chain

Experience scoping and reviewing analytical work delivered by offshore or distributed teams

Demonstrated ability to be a self-starter — you will take the initiative to own projects and can operate well with little guidance

Demonstrated ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment

02Strong written and verbal communication skills

Excel and Google Sheets expertise is a must; SQL proficiency and hands-on experience in a notebook-based analytics tool such as Hex querying a cloud data warehouse such as Snowflake is strongly preferred

Genuine AI proficiency and curiosity — you already use LLMs in your daily work and have built something real with agent, scripting, or workflow automation tooling (Glean, Google Apps Script, n8n, or equivalent). We are an AI-first operations team, and we value operators who build their own solutions

Note: This individual will work a hybrid schedule in-office (2 days a week), if within the Bay Area.

03Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. For this role, the compensation range is:

04United States

$106,000—$146,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.