SyndicatedFractional COOBaton Rouge, Louisiana, United States
Full-time COO, Veritext
FULL-TIME COO JOB · PROFESSIONAL_SERVICES SECTOR · BATON ROUGE, LOUISIANA, UNITED STATES
Full-time COO at Veritext, based in Baton Rouge. Full posting below, with the day rate stated or estimated with its basis.
Full-time COO — the posting in full
~/original-posting · verbatimsource: dayforce
What the posting asks · quoted from the listing
- Years
What You Bring 10+ years of leadership experience in ADR, legal operations, professional services, or a related field.
Lead the future of alternative dispute resolution.
At Veritext, we handle the details so legal professionals can focus on achieving outcomes. As the Operations Director, ADR, you'll play a pivotal leadership role in driving business growth, operational excellence, and client success across an ADR business, office, or region. You'll lead high-performing teams, strengthen relationships with clients and neutrals, and help shape strategies that elevate performance and expand our market presence.
What You'll Do
Drive strategic growth through business planning, market expansion, innovation, and relationship-building initiatives.
Own financial and operational performance, including revenue growth, profitability, forecasting, utilization, and client retention.
Develop and mentor Business Managers and emerging leaders while fostering a culture of accountability, collaboration, and continuous improvement.
Lead neutral recruitment and roster strategy to ensure strong market coverage, practice-area expertise, and diversity of talent.
Partner with clients, counsel, referral sources, and internal stakeholders to strengthen relationships and support business development efforts.
Ensure exceptional service delivery by optimizing operations, implementing best practices, and driving adoption of key systems and technologies.
Collaborate across ADR and Veritext teams on strategic initiatives, integrations, acquisitions, and organizational projects.
Support dispute resolution operations and case management activities when business needs require.
What You Bring
10+ years of leadership experience in ADR, legal operations, professional services, or a related field.
Bachelor's degree required; advanced degree preferred.
Demonstrated success leading teams, driving business performance, and executing strategic initiatives.
Strong financial, operational, and business acumen.
Deep understanding of ADR operations, client service, and dispute resolution processes.
Exceptional relationship-building, communication, influencing, and problem-solving skills.
Experience leading organizational change, integration efforts, or large-scale business initiatives is a plus.
High level of professionalism, discretion, and proficiency with business technologies and Microsoft Office.
Why You'll Love Working at Veritext
At Veritext, we believe great people do their best work when they feel supported, valued, and empowered to grow. That's why we offer a comprehensive rewards package designed to support you both professionally and personally, including:
Competitive compensation, comprehensive medical, dental, and vision coverage, plus company-paid life and disability insurance
401(k) with company match to help you plan for the future
Flexible hybrid or remote work options for many roles
Generous paid time off, Paid Parental Leave, tuition reimbursement, and other work-life benefits
Earned wage access, giving you the flexibility to access a portion of your pay before payday
Employee equity and referral programs, because our success is shared
Robust mental health and wellness resources to help you thrive at work and at home
Ongoing learning and development opportunities, including training, mentorship, and career growth programs
A collaborative, inclusive culture that celebrates innovation, connection, and recognition through unique programs like Veritext Summer Camp, Wellness Week, and Veritext Cares
About Veritext
Veritext is the industry leader in technology-enabled court reporting and litigation support services. We help law firms, government agencies, and corporations navigate complex legal proceedings through innovative technology, industry-leading expertise, exceptional service, and a nationwide network of professionals.
As we continue to grow, we're committed to building a workplace where collaboration, innovation, and belonging thrive. We believe diverse perspectives make us stronger and are dedicated to fostering an environment where every employee feels valued, supported, and empowered to succeed.
About This Opportunity
At Veritext, we recognize that every candidate brings a unique combination of experience, skills, and perspective. Any compensation range listed for this position reflects the anticipated base salary for the role; however, actual compensation will be determined based on factors such as relevant experience, qualifications, geographic location, and overall fit for the position.
Veritext is proud to be an Equal Opportunity Employer and a participant in E-Verify. As part of the hiring process, we will verify employment eligibility in accordance with federal requirements using information provided on your Form I-9.
We look forward to connecting with talented professionals who are excited to make an impact and grow their careers with Veritext.
Same role · same category
Similar Fractional COO jobs
Same sector
Other fractional jobs in professional_services
Latest on the board
Featured fractional roles
Explore the category
Browse every fractional leadership role
not quite the right fit?
Tell us what you're actually looking for.
Browse the UK fractional and interim roles on our board — each day rate stated, estimated with its basis, or marked not stated — flagged when a role is worth a fractional pitch.
Hiring for a role like this? We undertake a shortlist of 3–5, five-stage vetting and an IR35 position on every brief.