Full-time Client Services Director, Publicis Groupe Holdings B.V

01Company Description

Zenith is the ROI agency. We help brands make Bold Moves in communications to drive profitable, measurable growth.

At Zenith, Bold Moves are big, brave shifts to strategy, data, audience or activation. They’re grounded in evidence, backed by rigorous forecasting and designed to deliver stronger returns for clients and better experiences for consumers. We work as empathetic partners, taking the time to understand our clients’ businesses and tying our success to theirs.

Part of Publicis Media, Zenith has over 5,000 specialists across 90 markets. In the UK, we work with leading organisations including The Very Group, Macmillan and Morrisons – helping them make smarter, more impactful choices to unlock growth. We believe an inclusive culture strengthens our business, enabling greater idea exchange, innovation and creativity, and we actively encourage our people to drive positive change.

02Overview

We are hiring a Paid Social Account Director to join our growing team. This is an opportunity to shape paid social strategy across key client accounts, helping clients achieve meaningful business outcomes while leading talented teams to deliver exceptional work. You'll combine strategic thinking, data-driven decision making, and people leadership to drive measurable impact, foster innovation, and create lasting client partnerships.

If you're passionate about digital media, developing people, and delivering results, we'd love to hear from you.

03Responsibilities

Lead paid social strategy, planning, and activation across multiple platforms to deliver against client business objectives.

Build trusted client relationships and act as a senior advisor on paid social, performance marketing, and industry developments.

Develop measurement frameworks that connect paid social activity to meaningful business outcomes and KPIs.

Drive innovation through structured testing, experimentation, and adoption of emerging technologies and platform capabilities.

Collaborate with cross-functional teams to create integrated media solutions and maximise campaign performance.

Continuously improve operational processes, quality assurance standards, and team efficiencies to support excellent delivery.

Coach, mentor, and support team members, creating an inclusive environment where people can grow and succeed.

04Qualifications

Strong experience leading paid social strategy across a range of platforms, clients, and business objectives.

Proven ability to build strong client relationships and communicate recommendations with confidence and clarity.

Excellent understanding of performance measurement, testing methodologies, attribution, and data-driven optimisation.

Commercial awareness and experience balancing client needs, team priorities, and business goals.

Demonstrated leadership experience with a passion for developing and supporting others.

Curious and adaptable mindset with enthusiasm for innovation, technology, and evolving industry trends.

Collaborative approach with the ability to bring people together to solve challenges and deliver outstanding results.

05Additional Information

Zenith UK offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith UK, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.