SyndicatedFractional Head of SalesMilton Keynes, England, United Kingdom
Full-time Head of Sales, smart Europe
FULL-TIME SALES JOB · MANUFACTURING SECTOR · MILTON KEYNES, ENGLAND, UNITED KINGDOM
Full-time Head of Sales at smart Europe, based in Milton Keynes. Full posting below, with the day rate stated or estimated with its basis.
Full-time Head of Sales — the posting in full
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We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.
Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.
Are you a forward thinker too? Then join us now!
About the role
The automotive world is changing significantly and the smart brand is at the forefront of this change with our all electric range and direct to consumer operation in the UK. This is an exciting opportunity to join a dynamic, forward thinking team.
The Head of Sales will lead the UK sales strategy for new and used vehicles, with accountability for sales volume, profitability and market share. The role is responsible for the growth of the smart brands growth with its all- electric portfolio, developing the omnichannel sales model and delivery of a consistent custom er experience across all touchpoints. Network representation in line with smart brand standards and the correct geographical coverage across the UK,and the management of relationships with the smart agent network are led and managed by the Head of Sales.
Your responsibilities
Sales Strategy & Commercial Performance
Own new and used vehicle sales performance, market share and profitability in the UK
Set commercial priorities and translate market and performance data into clear actions
Drive growth in new vehicle private, business and fleet channels
Define and lead the RV strategy to ensure the optimum value for smart vehicles
Partner Network & Retail Development
- Lead and further develop the partner network within the Mercedes-Benz environment
- Strengthen existing partnerships, develop the retail structure and ensure effective market coverage
Sales Leadership & Performance Management
- Lead and develop the sales team with clear targets and KPI-based performance management
- Guide the sales organisation through growth and transformation, with a focus on delivery and results
Omnichannel Sales & Customer Experience
Continuously develop the omnichannel sales model
Ensure a consistent, brand-appropriate customer experience across physical and digital touchpoints
Strategic Management & Stakeholder Engagement
- Represent sales topics confidently at management level and make informed commercial decisions
- Work effectively with internal and external stakeholders
What you bring along
Education
Educated to degree level (preferably in a commercial or technical area) and/or high level of relevant experience
Professional Experience
- Extensive experience in the automotive industry in general, with strong experience of Sales leadership
- Demonstrated success in managing and developing partner and sales networks
- Several years of experience leading and scaling sales organisations with clear KPI management
- Experience leading teams through growth and transformation and identifying new market opportunities
Knowledge / Functional Expertise
Deep understanding of UK automotive market
Experience with EV products and electrification strategies
Team Leadership and collaboration
Lead smart UK Sales team to ensure objectives are met, building a positive culture of collaboration and “can do” attitude
Foster a data-driven, commercially focused culture and team
- Inspire confidence, encourage a positive working atmosphere and create trust
Key Competencies / Soft Skills
- Strong commercial judgement, entrepreneurial mindset and ability to set clear priorities
- Strategic thinking combined with a hands-on approach to execution
- Excellent interpersonal, communication and presentation skills
- Proactive in seeking to engage with key stakeholders and forging new relationships
- Ability to deal with multiple stakeholders across a diverse landscape
- Pragmatic in approach and willing to work beyond traditional role boundaries in a lean environment
- Strong team player
- Analytical abilities and problem-solving skills
- Good written and oral communication skills in English
We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities. We're creating a culture where personal and professional growth are as important as business growth. Together with us, you will build a diverse and inclusive environment where you feel you belong to. We empower you to have ownership over work!
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