Full-time CHRO, The Joint Chiropractic

A better way to deliver care starts here!

Headquartered in Scottsdale, AZ, The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.

02Position Summary

At The Joint Chiropractic, our corporate team is central to supporting franchise success, enabling exceptional patient experiences across our network, and driving sustainable business growth. Now that we operate as a pure franchisor, we're seeking a Vice President & Chief Human Resources Officer (CHRO) who can translate business strategy into impactful people solutions while fostering a lean, high-trust, high-performance, values-driven culture.

Reporting directly to the CEO, the CHRO serves as a strategic business partner to executive leadership and leads all aspects of the Human Resources function for the Company's corporate team, including talent strategy, organizational development, talent acquisition, total rewards, employee relations, HR operations, compliance, and learning and development. This executive will play a critical role in strengthening organizational capability, developing leaders, and ensuring the Company has the talent, culture, and infrastructure needed to achieve its long-term objectives.

The ideal candidate brings broad Human Resources leadership experience, strong business acumen, and a passion for building organizations where people and performance thrive together. They are equally comfortable shaping strategy and driving execution, using data and insights to inform decisions, improve organizational effectiveness, and deliver meaningful business results.

03Key Responsibilities

Partner with the CEO and Executive Leadership Team to develop and execute people strategies that support the Company's strategic priorities, operational goals, and long-term growth.

Provide executive leadership across all areas of Human Resources, including talent acquisition, organizational development, performance management, total rewards, employee relations, compliance, HR operations, and learning and development.

Lead organizational design, workforce planning, succession planning, and change management initiatives that strengthen organizational effectiveness and position the business for continued growth, communicating change with clarity and care.

Build and cultivate a high-performance, inclusive culture where employees feel safe speaking up, by implementing effective performance management, leadership development, employee engagement, recognition, and retention strategies.

Coach and develop leaders at all levels of the organization, strengthening leadership capability, talent development, and team effectiveness.

Serve as a trusted, confidential coach and sounding board to the CEO and executive team, providing candid feedback on leadership effectiveness, team dynamics, and sensitive people matters.

Lead talent acquisition strategies that proactively address workforce needs, attract top talent, and deliver an exceptional candidate experience.

Oversee compensation, benefits, wellness, and recognition programs that support employee engagement while aligning with business objectives and financial goals.

Leverage workforce analytics, organizational metrics, and employee insights to evaluate effectiveness, identify opportunities, and drive continuous improvement.

Lead responsible, practical adoption of AI and HR technology to improve the employee experience and HR efficiency, in partnership with IT, Legal, and Information Security.

Ensure HR operations are efficient, scalable, and compliant with all applicable federal, state, and local employment laws, while maintaining strong governance and risk management practices.

Partner with Finance and executive leadership on workforce planning, budgeting, and human capital investments to support organizational performance.

Support the Board of Directors and Compensation Committee through executive compensation planning, talent discussions, governance activities, and strategic human capital initiatives.

Champion franchisee success by developing optional HR resources, training, and tools that franchise owners may choose to use to attract, develop, and retain their own teams, while respecting franchisees' independent control over their employment decisions.

Lead, mentor, and develop a high-performing Human Resources team that serves as a trusted, collaborative partner across the organization, and where raising problems early is expected and welcomed.

04Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience; advanced degree or SHRM-SCP/SPHR certification preferred.

10+ years of progressive Human Resources leadership experience, including executive-level responsibility across multiple HR disciplines.

Franchisor experience strongly preferred, including an understanding of joint-employer considerations and the ability to develop HR resources, tools, and best practices that franchise owners choose to adopt; multi-site consumer services or retail experience also valued.

Experience in a franchisor environment is strongly preferred; multi-site consumer services or multi- site retail type experience desirable; building HR resources and tools that franchise owners choose to adopt; and understanding joint-employer considerations.

Broad Human Resources generalist experience with demonstrated success leading talent management, organizational development, employee relations, compensation and benefits, compliance, talent acquisition, and HR operations.

Proven experience leading organizational transformation, workforce planning, organizational design, and change management initiatives that improve business performance.

Strong business acumen with the ability to align people strategies with organizational priorities and operational objectives.

Experience partnering with executive leadership to develop organizational capability, strengthen leadership effectiveness, and drive business results.

Demonstrated ability to use data, metrics, and analytics to inform decisions and measure organizational success.

Excellent communication, relationship-building, and influencing skills, with the ability to build credibility across all levels of the organization.

Comfort using technology and AI tools to improve how HR work gets done.

Public company experience is preferred.

05Compensation & Benefits

Base Salary: $185k - $225k DOE

06Medical, Dental, Vision

401k w/company match

07PTO Accrual

Complimentary Joint Membership

This role follows a hybrid schedule and will require an in-office presence at our Scottsdale, AZ headquarters at least three days per week (Tuesday-Thursday).

08What The Joint Chiropractic Offers

At The Joint Chiropractic, we understand that our greatest asset is our people and the dedication they bring to our mission. Since our founding in 1999, we have expanded to nearly 1,000 clinics, thanks to the hard work and commitment of our employees. We are dedicated to investing in our team by offering a variety of valuable benefits that foster a healthy and fulfilling work environment.

09Work/Life Balance

We prioritize work-life balance through shorter meeting times, hybrid schedule, and a supportive atmosphere, allowing you to manage your personal and professional commitments effectively.

10Engaging Company Culture

Join us for exciting company-sponsored events like holiday parties, “Bring Your Kid to Work Day,” and fun contests. We foster a vibrant corporate environment where you can connect with colleagues and enjoy memorable experiences together.

11On-Site Amenities

Take advantage of our beautiful on-site gym and fully stocked kitchen, designed to enhance your health and wellness throughout the workday.

12Career Development and Support

We believe in nurturing your career through continuous coaching, training, and collaboration. Our transparent communication culture includes regular all-hands meetings, communication emails, and one-on-one check-ins to ensure everyone is aligned and supported.

13Employee Recognition

We celebrate our team’s achievements through various recognition initiatives, ensuring that every employee feels valued for their hard work and contributions. A highlight is the “Action Hero Award” which is personally selected by our CEO, Sanjiv Razdan.

14Diversity, Equity & Inclusion

At The Joint Chiropractic, we embrace diversity in all its forms and strive to create a culture where everyone feels welcome and supported. We believe in fostering an environment where every individual’s voice is heard and respected. Join us at The Joint Chiropractic, where your growth and well-being are our top priorities, and together, we can create a positive and inclusive workplace for all.