Full-time COO, NewSpring Church

Role Description:

The Campus Operations Director is a multifaceted role responsible for operational and administrative leadership of a NewSpring campus. Key responsibilities include oversight of facility management, communication strategies, office operations, outreach initiatives, and financial/budget stewardship. This role collaborates with Campus Pastor and the greater campus staff team to develop strategic growth initiatives and tracking/reporting on key performance metrics.

Position Responsibilities:

Outreach:

Oversee and execute campus outreach opportunities and community partner relationships

02Receive and approve/deny local campus facility requests

Intercept and delegate requests for pastoral needs such as: pre-marital counseling, weddings, funerals, counseling/coaching, weekday care, salvation, baptism, and recovery

Communication:

Own campus communication strategy including weekly Need to Know, Sunday stage announcements, social media, campus events website and email communication to engaged/volunteers

Manage the inbox for the campus and Campus Pastor, responding timely to emails, and delegate as needed

Facilitate and contribute to timely and appropriate communication between Campus Pastor, other Campus Directors, campus staff, and Support Ministries during meetings

03Oversee the follow-up of Commitment Cards

• Events:
• Stakeholder for all campus optional events

Stakeholder for global events that are locally hosted, such as ForSC, 21 Days of Prayer, Financial Learning Events, Conferences, Nights of Worship, and campus trainings

Office:

Check voicemail and email messages daily; respond or send to the appropriate staff member

Ensure office spaces are maintained, neatly organized, and stocked with necessary supplies

Create and maintain a warm, welcoming reception area for weekday guests; build a volunteer team as needed

Approve and track staff FTO (sick and vacation) days

04Plan and organize campus staff outings and retreats

• Scheduling & Calendar:
• Maintain calendar for Campus Pastor, scheduling appointments and meetings
• Maintain campus master calendar
• Budgeting & Finance:
• Oversee stewardship of campus budget, mileage reimbursements, and local missions contributions
• Approve allocations for campus staff and band pay
• Lead the Offering team and ensure all counting, reporting, and depositing procedures are followed
• Reporting:
• Maintain campus reporting for key metrics; ensure dashboards are up to date weekly
• Utilize Rock reporting to strategize with Campus Pastor for campus growth (Great Commission metrics, giving initiatives, SMART Goals, etc)
• Adhere to and encompass the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook.
• Campus Additional Duties/Responsibilities:
• Outreach and ForSC:
• Work with Campus Pastor to Strengthen and maintain Ministry Partner Relationships by keeping and updating the yearly Outreach Gameplan.
• Build and Develop Outreach Serving Teams utilizing a Leadership Team.
• Attend Ministry Partner’s Flagship events and help mobilize Church body to attend and contribute.
• Additional projects and/or assignments as needed or assigned by the Campus Pastor.
• Role Requirements:
• This role is full time 40 hours per week.

This role adheres to a standard schedule, knowing it may fluctuate at times & based on certain needs. Standard schedule is:

05Sunday: 8:00AM - 1:00PM

Monday: 9:00AM - 5:00PM

06Tuesday: 9:00AM - 5:00PM

Wednesday: 9:00AM - 5:00PM