Outsourced HR director services · Virtual HR Director

Outsourced HR Services · Virtual HR Director

Outsourced HR services — also sold as virtual HR director — give you an HR director who is not on your payroll and may work largely off-site.

The HR director runs the HR function: policy, employee relations, recruitment, development and compliance with employment law.

Ask what sits behind the label: a firm delivering a bundled service, or a named senior individual.

This page sets out the difference, what the service should cover, and how we shortlist named HR directors: 3–5, each with rate, availability and IR35 position set out.

How a brief runswhat we undertake

  1. 01Brief30-MINUTE SCOPING CALLDay 0
  2. 02Shortlist of 3–5VETTED · RATE BENCHMARK · IR35After the brief
  3. 03InterviewsYOU MEET THE SHORTLISTYour diary
  4. 04Scoped startFIRST-MONTH OUTCOMES AGREEDYou set the date
  5. 05Fractional, interim and permanentIR35 POSITION SET OUTOn every brief

Shortlist3–5

Days a week, ongoing
Commitment

15 minutes · video or phone

Book 15 minutes to hire an outsourced HR director

Tell us the scope and the days a week. We come back with Outsourced HR Services candidates, their day rates and availability.

  1. 0115 minutes, video or phone
  2. 02We scope the role and the days a week
  3. 03A shortlist of 3–5 after the call
  4. 04Fractional, interim and permanent briefs
Prefer email? Use the booking page →

Pick a day that suits · live availability

01/ the role

What outsourced HR services cover

An outsourced HR director is bought as a service rather than hired as an employee.

In UK usage the label covers two different things: a provider that runs the function with a team and a named lead, or one senior HR director working remotely on a standing commitment, which is the fractional model under another name.

Whichever you buy, the scope is the seat’s: HR policy, contracts and handbook; employee relations, disciplinaries and grievances; recruitment, onboarding and development; pay, performance and benefits administration; employment law compliance and HR systems.

The same seat is also bought as fractional HR director services, interim HR director services, part-time HR director services, outsourced HR services, or permanent HR director search.

What the seat does day to day is set out in the HR director role explained.

02/ scope

What is in scope — and what is not

In scope

HR policy, contracts and handbook; employee relations, disciplinaries and grievances; recruitment, onboarding and development; pay, performance and benefits administration; employment law compliance and HR systems.

Not in scope

Board-level people strategy may sit with a CHRO.

Specialist legal advice on tribunal claims comes from employment lawyers.

HR director or a neighbouring seat?

The HR director runs the function; the CHRO owns the people strategy at board level.

The scoping test: write down the three decisions you need the HR director to own in the next ninety days. If you cannot, you are not ready to brief.

03/ comparison

Four ways to buy an HR director fractional, interim, part-time or permanent

The same HR director seat can be filled four ways. The difference is commitment, contract and how long you need it.

FractionalInterimPart-timePermanent
CommitmentDays a week, ongoingFull-time, fixed termSet days each weekFull-time, open-ended
Usual contractContract for services, often via the executive’s companyDay-rate contract for the mandateOften pro-rata employment; sometimes a contractorEmployment contract
Clients at onceA small portfolioOneOneOne
Best whenYou need HR director judgement every week, not every dayYou need full-time cover or a change led nowYou want the same person on the same days for the long termThe seat is full-time work for years
ExitNotice period, or convert to permanentHand-over at the end of the mandateEmployment noticeResignation or redundancy

04/ timing

When fractional HR director services are the right call

Three situations where the fractional shape beats the alternatives.

Scenario 01

Before full-time

HR director judgement, not HR director hours

You need someone to own HR policy, contracts and handbook and employee relations, disciplinaries and grievances, but the work does not fill five days a week yet.

Scenario 02

Signals

The trigger has arrived

A growing team with no HR lead, managers handling difficult cases alone, out-of-date contracts, or employment law changes to put into practice.

Scenario 03

Alongside a team

Senior direction for a capable team

The team can deliver; it needs someone senior to set direction on recruitment, onboarding and development and hold the standard.

05/ vetting

How we vet the shortlist

Five stages: qualification, mandate fit, reference deep-dive, shortlist and analysis, kick-off.

  1. 01

    Qualification screen

    Verify Outsourced HR Services tenure, sector context and stage fit.

    SOURCING
  2. 02

    Mandate fit

    Match to your situation — stage, board dynamics, timing.

    MATCHING
  3. 03

    Reference deep-dive

    We take references ourselves, from recent past clients — real outcomes, not titles.

    VERIFY
  4. 04

    Shortlist

    Three to five candidates with day rate, availability and IR35 position set out.

    SHORTLIST OF 3–5

06/ firm or person

Outsourced HR services a firm, or a named person?

A provider gives you continuity and a team behind the work; ask who the named lead is, how many days they personally give you, and who attends the board.

A named individual gives you one accountable senior person; ask how many other clients they hold and how urgent issues are handled between their days.

Either way, check standing before you sign: free, impartial guidance on UK employment law and practice; see Acas.

And whoever you appoint, the directors stay accountable: GOV.UK’s guidance on being a company director is explicit that responsibility is not outsourced with the work.

07/ before you sign

Before you buy fractional HR director services three checks

Standing.

Check professional standing and references before you sign: free, impartial guidance on UK employment law and practice; see Acas.

Status.

Agree how the engagement will run in practice, because that decides its IR35 status; HMRC’s guidance for clients sets out who makes the status determination.

Scope.

Write down what is out of scope.

Board-level people strategy may sit with a CHRO.

Specialist legal advice on tribunal claims comes from employment lawyers.

08/ questions

Outsourced HR services FAQ

The questions people ask before bringing in an outsourced HR director.

Usually the delivery model. An outsourced HR service is often a provider running the function with a named lead; a fractional HR director is one senior individual holding the seat personally on a weekly commitment. Ask who does the work each week before comparing prices.
It depends on scope, sector and days. We do not publish a band for this seat because no source we can verify publishes one; each candidate on our shortlist states their own rate, so you compare like with like.
An interim HR director works full-time for a fixed term, usually to cover a gap or lead a change. A fractional HR director works a standing number of days each week, often for several clients, for as long as the business needs it.
A growing team with no HR lead, managers handling difficult cases alone, out-of-date contracts, or employment law changes to put into practice. Fractional is the right shape when the seat needs senior judgement every week but not every day.
It depends on how the engagement runs in practice — control, substitution and whether the HR director is part and parcel of your organisation. For medium and large private-sector clients, the client makes the status determination. Each candidate on our shortlist states their IR35 position.
You brief us on the scope, the days and the start date. We come back with a shortlist of 3–5 fractional HR directors, each with day rate or salary, availability and IR35 position set out, assessed through our five-stage vetting.

Book 15 minutes · shortlist of 3–5

Bring the brief. We architect the team.

A shortlist of 3–5 with day rate, availability and IR35 position set out, after five-stage vetting.

For hiring managers

Bring the brief. We bring the shortlist.

Sign up now →Book a call

  1. A shortlist of 3–5, each with day rate, availability and IR35 position
  2. Fractional, interim, part-time, temporary or permanent — and non-executive directors
  3. Every candidate through our five-stage vetting
  4. Your briefs and their candidates, in one room
Fractional Quest logo — how to brief outsourced HR services, outsourced HR services