Full-time Outlet Sales Leader, Restoration Hardware

RH Outlets play a vital role in our integrated ecosystem, offering an elevated

experience that redefines luxury value in the home furnishings space. With more

than 40 locations across North America and Europe, our Outlets curate

beautifully crafted pieces, including discontinued, returned, and slightly

imperfect items, at the intersection of quality, design, and value. Our Outlets

extend the life of our designs, connect our brand to a broader audience, and

embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales

team in delivering unexpected and extraordinary experiences for our customers,

both internal and external. Partnering with cross-functional teams, this role

drives sales excellence, fosters brand loyalty, and cultivates world-class

customer relationships. The ideal candidate is a passionate leader who educates,

motivates, and empowers their team to exceed goals while embodying the RH brand.

02YOUR RESPONSIBILITIES

• Drive sales performance by setting clear goals, monitoring key performance
• indicators, and implementing strategies to exceed revenue and margin targets
• Ensure all Team Members are trained in product knowledge, selling techniques,
• and company policies to deliver an extraordinary customer experience
• Implement ticketing, price changes, and scheduled markdowns in alignment with
• company standards and timelines
• Build and maintain client outreach lists to foster relationships and drive
• repeat business
• Maintain elevated brand standards in all aspects of merchandise presentation,
• store appearance, and customer interactions
• Partner with cross-functional teams to ensure seamless coordination of sales,
• operations, and customer service initiatives
• Uphold operational excellence by ensuring compliance with safety, inventory,
• and visual merchandising standards

03OUR REQUIREMENTS

• 2+ years of leadership experience in retail, preferably in home furnishings
• Demonstrated history of exceeding sales targets through exceptional
• leadership, strategic execution, and customer engagement
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google
• applications
• Flexibility to work a dynamic schedule across all operational hours

04OUR PHYSICAL REQUIREMENTS

• Lift and move items up to 50 lbs, using proper equipment and safety
• techniques
• Maneuver throughout the sales floor and stockroom
• Role entails prolonged standing, twisting, stooping, kneeling, squatting,
• bending, and climbing
• RH is an equal opportunity employer and does not discriminate against any
• applicant on the basis of race, color, religion, national origin, gender,
• marital status, age, disability, sexual orientation, military/veteran status, or
• any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based

on each individual's experience, qualifications, and the geographic location of

the role.