Full-time IT Director, Digital Experience Enablement, University of Oklahoma

01Pay Range: Commensurate based on education and experience

Benefits Eligible: Yes

Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m.

02Travel: May be required

For Best Consideration Date: 10/19/2026

Position Introduction:

Join OU Information Technology and be part of a team that advances the

University of Oklahoma’s purpose: We Change Lives. Our work supports student

success, research innovation, operational excellence, and meaningful service to

our university community. If you are driven to solve complex problems,

strengthen critical systems, and use technology to create lasting impact across

One OU, we invite you to bring your talent, curiosity, and commitment to a team

where your work matters.

The Director of Digital Experience Enablement provides strategic and operational

leadership for the enterprise services that enable secure, reliable, and

productive digital experiences across the University of Oklahoma. Reporting to

the IT Chief Experience Officer, the Director is responsible for identity and

access enablement, endpoint enablement, IT asset management and endpoint

lifecycle management, and service assurance and monitoring. This role ensures

that faculty, staff, students, researchers, clinicians, and affiliated personnel

have the access, devices, and technology services necessary to effectively

support the university's mission of teaching, learning, research, service, and

healing. The Director develops enterprise standards, drives operational

excellence, leverages automation, and aligns technology delivery with

institutional priorities across all campuses and affiliated organizations. This

is a system-level, OU-wide role, supporting all locations and modalities

including Norman, Oklahoma City, and Tulsa campuses, satellite campuses and

virtual delivery, including OU Online, to ensure consistent, reliable service

regardless of where or how the university community works, learns, or delivers

care.

The Director establishes common service standards while adapting delivery to the

distinct needs of academic, research, administrative, and clinical settings.

This leaders experience in complex, distributed technology environments; with

responsibility for enterprise service delivery, organizational change, budgets,

vendors, and multidisciplinary teams; working knowledge of identity and

privileged access management, endpoint platforms, IT asset management,

observability, and IT service management; experience supporting regulated or

high-availability environments; and the ability to build trust, communicate with

executive and technical audiences, use data to guide decisions, and lead

consistently across locations and modalities.

This role partners closely with university leadership to understand what the

people behind the university missions actually need to do their best work ¿

proactively identifying and removing the barriers, friction, and delays that

stand in their way, and accelerating results across the institution. This is a

strategic leader who understands how complex, interconnected systems behave at

an enterprise scale and has led an enterprise-wide and multi-campus change

successfully and treats a seamless digital experience as a competitive advantage

03for the university.”

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04[https://apps.hr.ou.edu/JobDescription/Home/Details/6854]

• Required Education and Experience:
• Bachelor's Degree in Business, Management, or related field.
• 48 months experience in leading and managing technical services and personnel
• and strategic planning.
• Equivalency/Substitution: Will accept 48 months experience in lieu of the
• Bachelor's Degree.