Full-time SDR, HSBC

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We are currently seeking an experienced professional to join our team in the role of Business Development Manager (BDM), Mortgages – Intermediary Partnerships.

This role is focused on identifying, developing, growing and managing key relationships with external mortgage intermediary partners within a defined territory. The growth element is central to delivering mortgage lending opportunities and achieving operational plans. This is a fantastic opportunity to join an industry award-winning team and help build on HSBC’s Mortgage Intermediaries proposition and continued success as the channel’s brand, proposition and market reach continues to grow.

02Location / Territory

Kent and Sussex (CT, ME, RH and TN postcodes) - ability to commute effectively within these areas daily is essential; territory may change subject to business needs

Travel requirement: quarterly travel within the region for team meetings (e.g., London)

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

Build deep, lasting relationships with a panel of mortgage intermediaries across the territory through face-to-face, telephony and online interaction.

Use MI and data to quickly identify opportunities to develop business and increase market share at firm and regional level.

Build relationships at all levels within intermediary firms (e.g., Admin, Broker, Sales Manager, MD).

Support the commercial focus of the Corporate Account Team, working with networks on campaigns and delivering focused activity, presentations at network events and online.

Partner with internal stakeholders to provide feedback that helps shape the proposition on a continuous basis.

Ensure consistent delivery of a superior customer experience and service level for external intermediary partnerships.

Liaise and manage credibly across a wide variety of internal stakeholders across the wider distribution channel and the Secured Lending team.

Influence stakeholders at all levels to deliver mortgage acquisition forecasts and manage multiple internal and external relationships.

Demonstrate effective risk management by adhering to relevant regulation and conduct risk requirements; monitor sales/credit quality and risk KPIs from external partner relationships; ensure key controls are in place over TPMI activity as advised from time to time.

To be successful in this role you should meet the following requirements:

Experience as a Business Development Manager in a relevant market/context (e.g., UK Intermediary Mortgage Market) or experience in mortgage-related roles.

Proven experience in a relevant role identifying and developing new business opportunities, successfully influencing others and negotiating effectively (essential).

Strong written and spoken communication skills, with experience influencing, negotiating and delivering compelling/persuasive presentations (essential).

Proven track record of building effective networks and creating opportunities for others to work collaboratively (essential).

Understanding of regulatory frameworks and compliance requirements associated with financial services, with experience operating within these (essential).

Proven experience delivering excellent customer service and proactively improving service outcomes.

Proven experience delivering exceptional performance and long-term results.

Proven experience working with MI and data to develop business performance goals strategically.

Proven experience presenting to small and medium-sized groups.

Ability to work independently and collaboratively to support overall regional and channel performance.

Track record of identifying and developing significant/complex business propositions in a fair and ethical way.

Availability to undertake required travel (including broker appointments across the territory and quarterly team meetings travel).

If you are an HSBC Contractor and wish to apply to this role, click here. Link

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click this link.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.