SyndicatedFractional CROCity of London, England, United Kingdom
Full-time CRO, Gallagher
FULL-TIME CRO JOB · INSURANCE SECTOR · CITY OF LONDON, ENGLAND, UNITED KINGDOM
Gallagher's Pen division (Risk Management Partners) seeks a full-time Account Director for the North/NI team to manage renewal and growth of a portfolio of public-sector and education clients. The role is explicitly full-time with standard benefits, career development and flexible working options mentioned only as accommodation (job-share, reduced hours) rather than a core model. No fractional or interim signals.
Full-time CRO — the balanced verdict
Why this role stands out
- Established MGA with 30+ years' track record; backed by Gallagher's scale and stability
- Clear portfolio and relationship ownership (Local Authorities, Police, Fire, HE)
- Explicit flexibility language — 'job-share partnership, work reduced hours, or other flexible arrangement' welcomed
- Professional development expectation (CII/ACII) and conference/event attendance budgeted
Worth checking before you apply
- Full-time commitment expected; flexibility is accommodation, not the core offer
- Regional coverage (Scotland, NI, N England) may involve travel despite remote base
- No explicit day rate or salary range stated in posting; 'competitive compensation' is vague
Our automated read of the posting text, not the employer's own assessment. Check each point with them before you apply.
How well the role as written suits a fractional or interim arrangement, scored 0–100 by our automated read of the posting text before it went on the board. It rates the posting, not you — we do not score or match candidates.
Full-time CRO — the posting in full
~/original-posting · verbatimsource: fantastic-jobs
What the posting asks · quoted from the listing
- Must-have
Self-Motivated with a real passion for personal development and learning. Expectancy to have or be working towards CII/ACII qualifications, continually building your industry know…
- Must-have
Have a strong working knowledge of general insurance products, services, classes of insurance.
- Must-have
Have excellent attention to detail and the ability to extract pertinent information from tender/renewal proposal documents, spreadsheets and word documents.
- Must-have
Excellent client service focus and a desire to deliver outstanding client outcomes.
- Must-have
Strong written and verbal communication skills and ability to build and maintain relationships.
- Must-have
Have strong or be willing to work on your presentation skills.
- Must-have
Strong understanding of the commercial marketplace, preferably in insurance and public sector.
Introduction
At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.
Overview
For over three decades Risk Management Partners (RMP) has helped public sector and education organisations across the UK, creating fantastic long-term partnerships whilst building an enviable reputation.
We have ambitious plans for the future that will build on the experience we bring to public sector and education organisations. We are always looking for ways to improve outcomes for our clients. As their risk landscape evolves, we work out the implications and help to equip them with the right risk management tools.
RMP are looking for an Account Director within their Scotland, Northern Ireland and Northern England Team.
Your main responsibility will be to develop and maintain strong client and intermediary relationships, resulting in the retention and growth of our existing portfolio of clients. You will have a portfolio of existing and prospective clients including Local Authorities, Police Authorities, Fire Authorities and Higher Education Institutions with responsibility for managing the renewal process and responding to tenders.
How you'll make an impact
Ensure that the needs of the client come first by working with empathy and integrity to understand and meet their needs.
Proactively collaborate with underwriters, account handlers, the claims team and other internal and external stakeholders.
Conduct business in an appropriate manner, adhering to the Standard Operating Procedure and all relevant policies and procedures.
Actively engage in national and regional events, including ALARM, Legal Panel updates and Insurance Officers Group meetings, taking the opportunities to network with brokers, clients, and suppliers.
Regional Business Plan - Support the implementation of the Regional Business Plan as required.
Maintain and develop relationships with key brokers, clients, and lost clients/prospects through regular meetings (face to face wherever possible) and involvement of relevant stakeholders.
Attend workshops, conferences, events, and training to stay updated on regulatory requirements and support your professional development.
Manage the renewal/tender process including the completion of renewal reports and/or tender evaluation documents engaging with both legal and compliance to ensure a compliant bid.
About You
Self-Motivated with a real passion for personal development and learning. Expectancy to have or be working towards CII/ACII qualifications, continually building your industry knowledge and seeking development.
Have a strong working knowledge of general insurance products, services, classes of insurance.
Have excellent attention to detail and the ability to extract pertinent information from tender/renewal proposal documents, spreadsheets and word documents.
Excellent client service focus and a desire to deliver outstanding client outcomes.
Strong written and verbal communication skills and ability to build and maintain relationships.
Have strong or be willing to work on your presentation skills.
Strong understanding of the commercial marketplace, preferably in insurance and public sector.
Location:
Home-based, ideally located in the North / North East of England.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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The roleWhat it asksA certificationYears askedSkills the listing names
- Self-Motivated with a real passion for personal development and learning. Expectancy to have or be working towards CII/ACII qualifications, continually building your industry know…
- Have a strong working knowledge of general insurance products, services, classes of insurance.
- Have excellent attention to detail and the ability to extract pertinent information from tender/renewal proposal documents, spreadsheets and word documents.
- Excellent client service focus and a desire to deliver outstanding client outcomes.
- Strong written and verbal communication skills and ability to build and maintain relationships.
- Have strong or be willing to work on your presentation skills.
- Strong understanding of the commercial marketplace, preferably in insurance and public sector.
- Account management
- Client relationship management
- Underwriting
- Risk management
- Tender management
- Insurance products
- Business development
- Communication skills
- Presentation skills
- Attention to detail
- Stakeholder management
- Regulatory compliance
Same location
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