The fee basis, in writing. Retained search firms are paid in staged instalments whatever the outcome, and work exclusively; contingent recruiters are paid only if their candidate is hired, often non-exclusively; interim and fractional providers usually charge through the day rate or a retainer. Ask for the basis and when each payment falls due, in writing. We publish no fees: ours are agreed in writing per engagement.
Who vets, and how. Ask who runs the search day to day — at a retained firm, the partner who wins the brief is not always the person who calls candidates — and what each candidate is tested on beyond the CV. Our five-stage vetting is published.
What comes back. Named candidates with a rate or salary, availability and an IR35 position — or a database, a longlist or a marketplace to browse? Ours is a shortlist of 3–5.
IR35 on every brief. For an interim or fractional executive working through their own company, the off-payroll rules decide how the engagement is taxed, and a medium or large client makes the status determination (HMRC). Ask for the IR35 position on the brief, not after the contract.
Retained, contingent or day rate. Retained search for a permanent, board-level appointment; contingency for a role below the board with many candidates; interim for full-time cover for a fixed term; fractional for senior judgement on part of the week.