Full-time CPO, JPMorgan Chase & Co.

Chase is on a mission to make financial health simple, intuitive, and accessible

for everyone — and the products you build will be at the center of that mission.

As a leader at one of the world's most innovative financial institutions, you'll

have the resources, data, and scale to create experiences that genuinely change

how people manage their money.

As a Product Director at JPMorganChase within Consumer & Community Banking, you

will own the vision, strategy, and end-to-end product development of personal

financial management features and capabilities — including next-generation

agentic experiences that proactively guide customers toward smarter financial

decisions. You will lead a team of product professionals and partner across

design, engineering, data, and business to bring transformative digital products

to life at scale. This is a high-impact role at the intersection of consumer

finance, artificial intelligence, and human-centered design, where your work

will directly shape the financial lives of millions of Chase customers.

02Job Responsibilities

• Define and drive the multi-year product vision and strategy for personal
• financial management features and agentic experiences within Chase Digital
• Lead end-to-end product development from discovery and ideation through
• launch, iteration, and scale
• Translate customer insights, market trends, and business priorities into a
• clear, actionable product roadmap
• Champion agentic and AI-powered experience design, identifying opportunities
• to proactively surface personalized financial guidance for customers
• Partner with engineering, design, data science, and operations leaders across
• Consumer & Community Banking to align on priorities and deliver high-quality
• product outcomes
• Define and track key performance indicators, using data and experimentation
• to continuously improve product performance and customer impact
• Influence senior stakeholders and executive leadership through compelling
• storytelling, clear prioritization frameworks, and outcome-driven narratives
• Build, mentor, and develop a high-performing team of product managers,
• fostering a culture of curiosity, ownership, and customer obsession
• Identify and navigate risks, dependencies, and trade-offs across a complex,
• matrixed organization

03Required Qualifications, Capabilities, and Skills

• Formal training or certification on product engineering concepts and 10+
• years applied experience
• Demonstrated experience leading product strategy and development for
• consumer-facing digital products at significant scale
• Proven ability to define and execute a product vision that balances customer
• needs, business outcomes, and technical feasibility
• Deep understanding of personal financial management, consumer banking, or
• adjacent fintech domains
• Experience building and shipping AI-powered or agentic product experiences
• Strong analytical and data-driven decision-making skills, with experience
• using experimentation and metrics to guide product direction
• Exceptional communication and executive presence, with the ability to
• influence and align senior stakeholders across functions
• Experience leading and developing teams of product managers in a fast-paced,
• complex environment

04Preferred Qualifications, Capabilities, and Skills

• Experience working within financial services, consumer-facing fintech, or
• highly regulated digital product environments
• Experience leading development of AI-powered and Agentic products
• Track record of launching zero-to-one products as well as scaling mature
• platforms
• Experience with agile product development methodologies and cross-functional
• delivery models
• Experience using agentic product development tools throughout the lifecycle
• to improve velocity and quality
• Background in behavioral economics, financial wellness, or consumer money
• management tools
• Chase is a leading financial services firm, helping nearly half of America’s
• households and small businesses achieve their financial goals through a broad

range of financial products. Our mission is to create engaged, lifelong

relationships and put our customers at the heart of everything we do. We also

help small businesses, nonprofits and cities grow, delivering solutions to solve

all their financial needs.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions.  We also offer a range of benefits

and programs to meet employee needs, based on eligibility. These benefits

include comprehensive health care coverage, on-site health and wellness centers,

a retirement savings plan, backup childcare, tuition reimbursement, mental

health support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

05Equal Opportunity Employer/Disability/Veterans

• Our Consumer & Community Banking division serves our Chase customers through a
• range of financial services, including personal banking, credit cards,
• mortgages, auto financing, investment advice, small business loans and payment

processing. We’re proud to lead the U.S. in credit card sales and deposit growth

and have the most-used digital solutions – all while ranking first in customer

satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products

and experiences that help customers access, share and control their financial

data so they can make smart decisions with their money. Teams enable innovation

while adhering to the firm’s data sharing principles of security, customer

control and convenience, and privacy.