Syndicated · explicitly fractionalFractional ExecutiveLondon, England, United Kingdom
Fractional Freelance / Fractional Community Manager (EN/FR), Make Agency
FRACTIONAL EXEC JOB · ADVERTISING SERVICES SECTOR · LONDON, ENGLAND, UNITED KINGDOM
Fractional community manager role (14–24 hrs/week) for luxury and FMCG clients, explicitly designed for portfolio builders holding multiple fractional contracts. Bilingual (EN/FR) requirement, evening/weekend shift pattern (6PM–11PM weekdays + weekend check-ins), and fixed monthly fee structure. Not executive-level, but genuinely fractional engagement.
Fractional Freelance / Fractional Community Manager (EN/FR) — the balanced verdict
Why this role stands out
- Explicitly fractional; encourages portfolio approach
- Clear hours and shift pattern (14–24 hrs/week)
- Remote-first with optional office access
- 6-month contract with 3-month review; predictable tenure
- Fixed monthly fee (no day rate haggling implied)
Worth checking before you apply
- Community manager role is mid-level, not executive leadership; outside typical fractional board-suite scope
- Evening and weekend shift emphasis may not suit all; escalation-only during peak hours
- Day rate and exact monthly fee not disclosed; 'fixed' could mean low flexibility on hours
Our automated read of the posting text, not the employer's own assessment. Check each point with them before you apply.
How well the role as written suits a fractional or interim arrangement, scored 0–100 by our automated read of the posting text before it went on the board. It rates the posting, not you — we do not score or match candidates.
Fractional Freelance / Fractional Community Manager (EN/FR) — the posting in full
~/original-posting · verbatimsource: fantastic-jobs
Fractional Community Manager (EN/FR)
We're looking for experienced, flexible community managers who speak both French and English to work across a series of prestigious luxury and FMCG clients. This is ideal for a candidate who may have other fractional community management contracts, and is looking to build their portfolio.
The role
Full community management of key channels (inclusive Instagram, TikTok, YouTube, Facebook & LinkedIn): moderation, replies and escalation, working from a pre-approved answer library
Replying to urgent messages within a 1-2 hour SLA, and escalating anything sensitive to the Agency
Contribution to monthly performance reporting
Hours and coverage
Monday to Friday: 14-24 hours a week available. The core shift = Weekday evenings, 6PM–11PM + 2-3 hours of community management between 9AM - 6PM paced across the day.
Saturday and Sunday: C. 5 hours a week. Coverage 8AM–11PM - paced check-ins every 2 hours across the day rather than continuous cover.
Please note: At busy event times there may be a need for additional support, which would be remunerated separately.
What you'll need
Fluent French and English, written and spoken
Experience in community management for a premium or luxury brand
Proficiency with Sprinklr Care (queues, tags, routing)
- Comfortable working solo during evening and weekend shifts, with good judgement on when to escalate
- Based in a UK-compatible time zone
Terms
- Remote (although you are welcome to come to our Shoreditch office as much as you wish Mon-Fri, 9-5)
- 6 month initial contract, with a review at three months
- Fixed monthly fee
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The roleWhat it asksA certificationYears askedSkills the listing names
- Community Management
- French
- English
- Social Media Moderation
- Customer Response
- Escalation Management
- Sprinklr Care
- Queue Management
- Tagging
- Routing
- Performance Reporting
- Written Communication
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