SyndicatedFractional ExecutiveGreater London, England, United Kingdom
Full-time Customer Account Manager, Evlo
FULL-TIME EXEC JOB · FINANCIAL SERVICES SECTOR · GREATER LONDON, ENGLAND, UNITED KINGDOM
Customer Account Manager at Evlo, a £20-year-old consumer finance lender. Full-time, on-site role in Greater London involving loan processing, customer intake and lifecycle management. Not a leadership or executive position; competitive salary, bonus and benefits package but no fractional fit.
Full-time Customer Account Manager — the balanced verdict
Why this role stands out
- Established employer with strong customer ratings (4.7–4.9 stars)
- Comprehensive training and clear career progression pathway
- Solid benefits — bonus, healthcare, pension (3–8%), 25+ days holiday, volunteering
- Direct employer posting with transparent role scope
Worth checking before you apply
- Salary described as 'competitive' but not stated; bonus structure unclear
- No mention of seniority, team leadership or executive responsibility
- On-site requirement (40 hours/week) rules out fractional/portfolio executives
Our automated read of the posting text, not the employer's own assessment. Check each point with them before you apply.
How well the role as written suits a fractional or interim arrangement, scored 0–100 by our automated read of the posting text before it went on the board. It rates the posting, not you — we do not score or match candidates.
Full-time Customer Account Manager — the posting in full
~/original-posting · verbatimsource: fantastic-jobs
What the posting asks · quoted from the listing
- Years
Evlo is an established market leader in consumer finance with over 20 years of successful history.
Customer Account Managers – Opportunities That Empower You To Succeed.
Are you looking for a fresh start? Have you got financial services experience and looking for a new challenge? We may have the role for you! Evlo are currently recruiting for a Customer Account Manager. Evlo is an established market leader in consumer finance with over 20 years of successful history. Winners of MoneyFacts Best non-mainstream lender for the last 5 years, we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo.
If you have great people skills, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success.
The Role
As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan.
This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them.
If you have the following skills, then a Customer Account Manager role could be right for you:
- Customer Focused
- Strong Communication skills and Confidence
- Self-Development
- Team Work
- Enjoy working with targets
- Rewards
Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme. This is supported by an extensive range of benefits:
- Bonus scheme
- Private healthcare
- Life assurance
- Excellent company pension 3% employee to 8% employer contribution
- 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
- Cycle to Work vouchers
- Retail Discounts
- Tech scheme
- 3 Charity Volunteering Days
At Evlo employee satisfaction is key and we are committed to being a great place to work. We offer three charity volunteering days and we partner with OnHand which promotes volunteering. Evlo has an active Employee Forum and dedicated Mental Health First Aiders.
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The roleWhat it asksA certificationYears askedSkills the listing names
- Evlo is an established market leader in consumer finance with over 20 years of successful history.
- Customer service
- Communication skills
- Rapport building
- Attention to detail
- Financial services
- Target driven
- Teamwork
- Self-development
- Loan processing
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