Full-time CIO, NeighborWorks America

01NeighborWorks as a Company and an Employer

At NeighborWorks® America, our people are humble, passionate and creative. We

lead with empathy, encourage curiosity and embrace ambiguity. For over 45 years,

Neighborhood Reinvestment Corp., a national, nonpartisan nonprofit organization

known as NeighborWorks America, has worked to make every community a place of

opportunity. Our network includes nearly 250 organizations in every state, the

District of Columbia and Puerto Rico.

NeighborWorks America offers grant funding, peer exchange, technical assistance,

evaluation tools and access to professional learning as the nation’s leading

trainer of housing and community development professionals. NeighborWorks

network organizations provide affordable homes, owned and rented, financial

counseling and coaching, community building through resident engagement, and

collaboration across health, employment and education. If our mission inspires

you, read on to learn more about how you can support our work.

Caring for communities starts with caring for our internal community, our staff.

Picture yourself in a collaborative and diverse hybrid environment surrounded by

colleagues who challenge, encourage and inspire you. This opportunity offers an

impressive total rewards package that includes a 401(k) match of up to 12%, 11

paid holidays, generous leave (including 40 hours of paid volunteer time) and

industry-leading benefits. Start your career with NeighborWorks America and take

advantage of our Staff Training and Education Program (STEP), designed to

support continued learning and professional development. Our benefits are

designed to support staff holistically, enabling them to give their best in both

work and life.

We are a mission-based organization committed to fostering a high-performing

culture guided by our core values:

• We hold ourselves and each other accountable.
• We act with integrity.
• We lead with curiosity.
• We pursue excellence with courage.
• We respect, honor and celebrate each other.
• We collaborate with purpose.
• Work at a Glance: Connect Technology Strategy to Mission Impact
• Position Summary:
• The Chief Information Officer (CIO) serves as the executive leader responsible
• for establishing the organization's technology vision, digital transformation

strategy, enterprise data strategy, and technology governance framework. The CIO

partners with executive leadership and the Board to align technology investments

with organizational objectives, manage enterprise technology risk, and ensure

the effective delivery of technology capabilities through the IT&S leadership

team. The CIO provides strategic oversight of technology operations,

cybersecurity, data governance, and innovation initiatives while fostering a

high-performing, customer-focused technology organization.

Essential Duties/ Responsibilities:

• Develop and lead a forward-thinking IT strategy that aligns with
• NeighborWorks America's mission, strategic goals, and operational
• priorities-ensuring technology is a key enabler of innovation, impact, and
• efficiency.
• Provides executive oversight and strategic direction for enterprise
• technology services delivered through the IT&S leadership team.
• Provides executive oversight of enterprise technology risk, cybersecurity
• governance, and business resilience through delegated IT&S leadership.
• Drive data strategy and governance to ensure high-quality, accessible, and
• actionable data that informs organizational decision-making, supports
• strategic planning, and measures impact across programs.
• The CIO provides executive leadership for the IT&S division through a senior
• leadership team led by the SVP, IT&S and other department leaders.
• Partner with senior leadership and cross-functional teams to advance digital
• transformation initiatives, improve operational efficiency, and strengthen
• collaboration across the NeighborWorks network.
• Serve as the principal technology advisor to the CEO, Executive Leadership
• Team, and Board of Directors on matters related to technology strategy,
• digital transformation, cybersecurity, data governance, and emerging

technology trends. Provide regular updates to executive leadership and the

Board regarding the status of strategic technology initiatives, technology

performance, enterprise technology risks, and cybersecurity posture.

• Manage the IT&S budget, contracts, and vendor relationships to ensure
• responsible stewardship of resources, optimize return on investment, and
• drive cost-effective technology solutions.
• Represent NeighborWorks America in strategic partnerships, sector forums,
• and interagency technology initiatives to elevate the organization's
• visibility, influence, and access to emerging best practices and
• collaborative opportunities.
• Nature of Work Contacts:
• NeighborWorks America staff, senior executives, program directors, technical

teams, network members, and external vendors. Serves as a strategic advisor to

the CEO and Board of Directors on matters related to digital innovation, risk,

and enterprise technology.

Fiscal Responsibilities:

Corresponding management of the program's budget.

Required Minimum Qualifications:

(a) Education: Master's degree in Information Technology, Information Systems,

Business Administration (MBA), Public Administration (MPA), or a related

discipline, or relevant experience.

(b) Experience:

• At least 18 years of progressive leadership experience in IT, digital
• transformation, technology governance, or related functions.
• At least seven (7) years of senior leadership experience directing multiple
• technology disciplines, such as infrastructure, cybersecurity, enterprise
• applications, data and analytics, digital services, or technology operations.
• Demonstrated success in digital strategy, innovation, and transformation in
• mission-driven or complex multi-stakeholder environments.
• Strong background in IT governance, cybersecurity, regulatory compliance, and
• risk management.
• Exceptional leadership, change management, and communication skills with the
• ability to inspire, influence, and collaborate.
• (c) Licenses, Certifications: Relevant executive or professional certifications
• such as Certified Information Systems Security Professional (CISSP), Certified
• in Governance of Enterprise IT (CGEIT), Project Management Professional (PMP),
• ITIL, or equivalent credentials is highly preferred.
• (d) Competencies, Knowledge, Skills & Abilities:
• Mastery of IT theories, principles, concepts, standards, and practices
• sufficient to develop new theories, concepts, standards, and methods in
• diverse IM specialty areas.
• Ability to effectively oversee IT budget and acquisition activities.
• Experience in ERP and CRM solutions.
• Strong project management skills and experience managing complex projects.
• Strong leadership and management skills; Demonstrated experience inleading
• and managing employees at various levels of responsibility.
• Ability to think strategically, and to effectively develop, communicate, and
• execute plans.
• Strong collaboration skills: Ability to coordinate the input and priorities
• of multiple players.
• Strong problem-solving skills; enjoys taking ownership of and solving
• problems.
• Ability to thrive in fast-paced and changing environment.
• Excellent written and verbal communication.
• Strong interpersonal skills.
• (e) Technology:
• Familiarity with tools used for requirements management, bug tracking, and
• collaboration (e.g., Jira, Confluence, Copado or similar)
• Preferred Qualifications:
• Experience in the nonprofit, public, or housing/community development
• sectors.
• Certification in cybersecurity, project management, or IT service management
• (e.g., CISSP, PMP, ITIL).
• Working knowledge of grants management systems, CRM platforms, or data
• warehousing tools.
• Working Conditions:
• (a) Travel: Up to 15%.
• (b) Physical/Sensory Demands: Fast-paced working environment, extensive computer
• usage.
• (c) Hybrid: Reports to Washington, DC headquarters office two days per week.

02Salary Range: $180,000-$200,000

• The salary offered for the role will be based on a variety of factors, including
• geographic location, internal equity, and the candidate’s
• qualifications/professional experience.

03Special Provisions: N/A

Requisition Close Date: November 3, 2026, 5 p.m. ET

The use of artificial intelligence (AI) tools is strictly prohibited as

candidates seeking employment with NeighborWorks America engage in our interview

process. Prohibited uses of AI include but are not limited to, drafting and

submitting misleading resumes, using or referencing AI-produced answers during

any portion of our interview process, or using an AI notetaking tool. Candidates

are welcome to take notes, but using AI is not permitted. Prohibited use of AI

during the interview process will result in immediate disqualification. In

compliance with the American with Disabilities Act, NeighborWorks America will

consider reasonable accommodations requested by candidates seeking employment

with our organization.