Full-time SDR, Level365

Indianapolis, IN | Full-time | Reports to the Director of Sales

02About Level365

Level365 is a cloud communications and AI company that helps businesses get more out of every conversation. Our platform brings voice, video, SMS, and chat together in one system that teams can use from anywhere. Our core Unified Communications (UCaaS) service gives customers a fully hosted business phone system for one simple monthly per-seat price, with no on-site equipment to buy, manage, or maintain. Our Contact Center (CCaaS) service lets the same customers run their contact center on that platform, with queues, call distribution, and real-time reporting, so they don’t need a second system.

We’re also putting AI to work on the calls our customers are already making. VoiceIQ, our AI-powered conversation intelligence product, turns phone conversations into actionable insight. It scores calls, surfaces coaching opportunities, and pushes summaries directly into the CRM and helpdesk tools teams already use, including HubSpot and Zendesk. For our sales team, that means a story that goes beyond dial tone: you’ll help customers modernize how they communicate and make smarter use of every interaction. We sell directly and through a network of channel partners, and we back every customer with hands-on, responsive support.

03The role

You will own a book of Level365 channel partners, from established producers to quiet partners with real upside, and turn them into consistent growth. For our strongest partners, you will lead strategic planning and Executive Briefings, bringing in Level365 leadership to grow expansion revenue. For the rest, you will revive them with a clear plan. Along the way, you will lead our large, complex opportunities; prospect for new partners and customers in our ideal vertical markets; and work side by side with partner sales reps to close new business.

04What you will do

• Own and grow an assigned book of MSP, VAR, and Technology Advisor partners, including established partners where the goal is expansion revenue
• Lead quarterly and annual Executive Briefings and strategic business meetings with top partners, bringing in Level365 leadership for high-level discussions
• Run joint pipeline reviews with partners and help their reps spot UCaaS opportunities in their customer base
• Lead the sales process on large and complex opportunities: discovery, tailored demos and quotes using our Need, Scope, Demo, Pricing, Acceptance process
• Prospect for new partners and for customers in our ideal vertical markets, including local government and K-12
• Reactivate stale partners with a clear plan each quarter
• Keep HubSpot current: deals, stages, next steps, and MEDDIC on larger opportunities
• Drive partner use of our partner portal for deal registration, marketing, and commission statements
• Partner with Recruitment, Sales Enablement, and Account Management so every partner and customer has a great experience
• How you will spend your time
• 40% Complex sales: managing the sales process for large deals (about 16 hours a week)
• 25% Strategic account management: managing existing partner relationships and business planning (about 10 hours a week)
• 25% Prospecting: hunting for new partners and for customers in our ideal vertical markets, such as local government and K-12 (about 10 hours a week)
• 10% Internal collaboration: working with the recruiting and enablement teams (about 4 hours a week)
• How success is measured
• Revenue: new MRR deal creation and closed MRR against your targets
• Strategic meetings: quarterly and annual Executive Briefings completed with key partners
• Partner expansion: year-over-year growth in MRR generated from your partner book
• New opportunities: new partners and ideal-vertical customer opportunities you source
• What you bring
• 3+ years of B2B sales with a track record of closing recurring-revenue deals
• Experience selling through or alongside channel partners (MSPs, VARs, agents or TSDs)
• Ability to run complex sales cycles with multiple decision-makers, from business owners and IT leaders to executives
• Comfortable leading business reviews and planning meetings with partner leadership
• Organized and CRM-disciplined; HubSpot a plus
• Self-starter who likes a scoreboard and wants uncapped upside
• Nice to have
• UCaaS, VoIP, telecom, or managed services experience
• Existing relationships with Indiana-area MSPs or Technology Advisors
• Experience selling to local government or K-12
• Compensation
• On-target earnings $150,000+, with a clear path to $200,000
• Health, dental, and vision benefits
• 401K with company matching contribution
• Company Culture & Benefits

Truly Connected. Unified communications is about bringing it all together: desk phones, mobile phones, computers, video meetings, and now AI. At Level365, true unity means connecting technology with technology, technology with people, and above all, people with people. As part of our team, you’ll enjoy a supportive work culture, opportunities for professional growth, competitive compensation including uncapped commission potential, and comprehensive benefits. You’ll also have the satisfaction of selling products customers rely on every day, and of seeing your results make a direct, measurable impact on our growth.

Level365 is an equal opportunity employer.