Full-time SDR, KnowledgeBrief

01Business Development Manager – SME

Contract: Full-time, permanent

Location: Remote (UK), with travel to London at least six times a year; travel expenses reimbursed

02Salary: £35,000–£45,000 per annum, dependent on experience

• Commission: Uncapped commission, payable once the monthly target is achieved
• Start Date: January 2027
• Closing Date: Monday 9 November 2026

(We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.)

03Join KnowledgeBrief

KnowledgeBrief is an apprenticeship and training provider helping people and organisations build the skills they need across business management. Our expertise spans leadership and management, digital, and business and professional services. Through apprenticeships, professional qualifications, workshops and coaching, we connect learning to real work, helping people make better decisions, lead change and improve organisational performance.

Our vision is a future where every organisation can turn learning into measurable performance through confident people, modern leadership and practical capability. We bring together specialist expertise, our own learning technology and personalised support to help people apply what they learn and make a meaningful difference in their roles.

We are a values-driven organisation: inspirational, innovative and authentic, with relationships at the heart of how we work. Joining KnowledgeBrief means being part of a team that values the joy of learning and cares about the impact we create for our learners, clients and each other.

04About the Role

You will develop apprenticeship partnerships with small and medium-sized employers, working with business owners and managers to understand their people, skills and organisational priorities. Through thoughtful questions and informed conversations, you will help clients identify suitable learning opportunities, including those considering apprenticeships for the first time, and build trusted partnerships with the potential to grow over time.

Reporting to the SME Sales Manager, you will work closely with sales colleagues, Marketing and Client Partnerships to turn new opportunities into long-term employer relationships and successful learner starts.

05Key Responsibilities

• You will:
• Identify and research prospective employers, using market insight to prioritise opportunities and build a strong pipeline.
• Generate new business through proactive telephone calls, email, LinkedIn, networking and collaboration with Marketing.
• Engage business owners, directors and HR leads, understanding their skills needs and helping them identify suitable employees and apprenticeship opportunities.

Lead purposeful discovery conversations, asking thoughtful questions and listening carefully before recommending programmes and demonstrating KBPro in the context of each employer’s needs.

Prepare tailored proposals that connect learning to clients’ priorities, helping them make informed decisions and progressing suitable opportunities through to agreed learner starts.

Build trusted relationships with employers, taking time to understand their challenges and ambitions and identifying opportunities for further learning as their needs develop.

Partner with clients and internal colleagues to agree realistic expectations, ensure appropriate programme fit and support a smooth handover and successful learner outcomes.

Represent KnowledgeBrief authentically, being clear about what we can offer and honest when a programme may not be the right fit.

Meet agreed monthly apprenticeship start targets, maintain accurate CRM records and provide clear pipeline updates and forecasts.

06Experience, Skills & Qualifications

Essential

Experience using a consultative sales approach to understand client needs, recommend appropriate solutions and achieve commercial results, including generating your own opportunities and meeting targets.

The ability to build rapport with business owners and managers, understand their priorities and move opportunities towards a clear decision.

Confident communication and presentation skills, with the ability to ask thoughtful questions and explain the value of a learning solution.

Strong research, organisation and CRM skills, with the ability to manage a pipeline and follow through on commitments.

The self-motivation and resilience to work effectively remotely while contributing to a collaborative sales team.

07Desirable

Experience selling apprenticeships, training or other services to small and medium-sized employers (highly desirable).

An understanding of apprenticeship funding routes and the questions employers new to apprenticeships are likely to ask.

08Interpersonal Fit

• We’re looking for someone who:
• Acts with authenticity and care, building trust through honest conversations and following through on commitments
• Brings curiosity about clients’ organisations and a belief in the value and joy of learning
• Listens carefully, asks thoughtful questions and challenges assumptions constructively
• Takes ownership of commercial results while exercising judgement about what is right for clients and learners
• Works collaboratively with clients and colleagues to develop practical solutions and lasting partnerships
• Why Work With Us?
• At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow.
• You’ll benefit from:
• 6 weeks’ annual leave
• Access to our Employee Assistance Programme
• Dedicated monthly CPD days on successful completion of probation
• Two weeks’ paid time off over Christmas and New Year on successful completion of probation
• Company sick pay on successful completion of probation
• Opportunities to contribute to cross-team projects and organisational growth
• A remote-first environment with opportunities to connect in person
• Our Commitment to Safer Recruitment and Inclusion
• KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment.
• Offers of employment are subject to pre-employment checks, including right to work, references, and DBS checks where appropriate.

We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process.

09Application Process

• Submit your CV through the platform where you found this advert
• Initial screening with the People & Culture Team
• Interview stage(s) with the hiring team
• Final decision and feedback
• We aim to keep the process timely, transparent, and respectful of your experience.
• Ready to Apply?
• If this opportunity aligns with your experience and aspirations, we would love to hear from you.
• Please submit your CV and we will be in touch.
• The Hiring Team
• KnowledgeBrief